Every purchase you make is a great challenge and a wonderful motivation for us. Together with Santa Claus, we do our best so that every child can have an unforgettable and magical time of happiness. In return, you send us truly wonderful messages, or sometimes even whole stories, which you can read below. Those reviews are 100% real, unedited, and added by our clients. They really warm our hearts.
Reviews
Thank you!
Your feedback (62 021):
Kids loved it!
Video delivered on time and was better than expected! My 2 and 3 year old absolutely loved it. Although, the raccoon was a bit random but we went with it🤣. Thank you. Will definitely use again next year.
Magical
Magical. Really lovely
It is a beautiful video & my boys very…
It is a beautiful video & my boys very much loved it. Very magical & sweet.
Only reason for 4 stars and not 5 is that i ordered at 7am xmas eve and paid a little extra for the link to be sent within 6 hours.
It arrived at 8:30pm which as you can imagine with small children is late on xmas eve to be watching. My advice - order at least 24 hours before you want to watch it & dont pay the extra for a speedier service.
Great video
Great video. My son was very happy and excited.
A few more options to describe parents/family would be nice or maybe an option to write the description yourself?
Great video! Very magical and children loved it!
Great video which the children absolutely loved and still talking about it now. Would definitely create a new video for next year. The good thing about it is that there are lots of options available to make it interesting for the kids and so easy to do. Only improvement would be to keep the images of the bedrooms which show up on the sleigh at the end for a longer time as they didn't notice what it was until it was too late and had to go back and pause the video.
Family Christmas video
The detail on the video was amazing. Very high quality. The kids were amazed by the personal touches thet were presented making them feel like it was truly a personal message from santa.. Very much worth the money.
It made you believe
I was a little bit sceptical when I purchased this as it was so cheap I didn’t think it would be as good as it was, my grand children loved it one is 11 and the other 3 yrs old it was magical and so believable their faces were a picture watching it
Didn’t m email to say it was ready…
Didn’t m email to say it was ready couldn’t find email confirmation as there was none but emailed me for a review a wee after christmas and a wee after no video was sent asked it must have been a scam
I saw an ad on Facebook for Elfi and…
I saw an ad on Facebook for Elfi and really liked the idea but I'm generally dubious of the ads on that site but I thought I'd take a chance and I'm so glad I did!
The creation process in which the adult adds the desired photos and clicks on particular phrases you want said in the video was super easy and didn't have any issues. Once everything was done, it was waiting time to see the creation and as I didn't need it done super fast, I had standard delivery. It was less than 24 hours later, perhaps around 14 hours and I received the email with the video to download. I watched it once on my own in case there were any glitches etc but it was perfect. Both on my own and again watching with the little one brought tears to my eyes. It was really well made and my little one was over the moon!! I don't know how many times she's watched it now but it was a really beautiful memory made thanks to the Elfi team. My only suggestion is if they could make other videos for the whole year, not just Christmas (like fairies or princesses or vikings etc) that could be used for birthdays or losing a tooth etc. excellent experience, would definitely recommend.
This is my second year of having a…
This is my second year of having a video made for my great grandsons and both times they have been riveted to the television watching it and then wanted it transferred to their ipads.
Thank you
So magical a…
I was so looking forward to creating a video from Santa for my two and a half year old grandson . I viewed a few choices and after selecting the winner added the personal photos and added information . I received the video within twenty four hours and viewed it for myself before sending it . It was so magical ,and the personal touches were amazing . My grandson was over the moon with it and wanted to watch it again and again being personally named and the interaction kept his attention all the way through .I Will definitely be doing another for next Christmas without a doubt and have recommended to others . Thank you so much for a little boys smiles and dreams .
It exceeded my expectations
It exceeded my expectations, great depth for a video, my children loved every second of it and got really excited on Christmas Eve. They asked if they could go to bed early so Christmas Day would come quicker.
Great personalised Santa video
The video made was everything and more. My boys absolutely loved it and I actually think they believed Santa was talking to them as they were agreeing with what he was saying. The video was beautiful 😍 xx
Fantastic video for the kids
Fantastic video for the kids ! It makes Christmas preparation so magical !
Such a magical addition to Christmas
Such a magical addition to Christmas. Our personalised video from Santa was a great success and had a good few points of personalisation along with photos which really enhanced the magic. Some of the multiple choice options felt limited but it didn’t detract - just something to build on for next year. It’s a quality production with an authentic looking Santa, lovely enchanting elements and dreamlike visions of Santa’s world. Lots of little details too. I feel sure this will remain in my daughter’s memory for a lifetime - and we are already looking forward to next years. Thank you so much.
Very well made video
It was a looovely present for our daughter. The video is really well made, it immerses you into a true Christmas fairytale.
Outstanding!
Oh my days this video is unbelievably good! Our granddaughter was mesmerised and when Santa called her at the end she was delighted. The personalisation makes it so accurate.
I’m so glad we ordered this, can’t recommend highly enough!
Elfi’s response:
Thank you so much Nori for your kind words!
This is a very high standard vdeo
This is a very high standard programme. I’ve used it for the last 14 years. It is very satisfying video.
Elfi’s response:
Thank you so much Linda!
I was very sceptical about this but…
I was very sceptical about this but went for it and to be honest I am so glad I did. The video is great, Grandson (5) was enthralled from start to finish. So glad I got it for him
Elfi’s response:
Thanks Rhona.
Very pleased with the purchase
Very pleased with the purchase. My nephews were very happy to receive a video form Santa
Elfi’s response:
Thanks Ewelina.
Magical
I left it till the last minute when ordering 2 letters for my children and had never ordered from this company before so I wasnt sure the letters would arrive on time but they arrived today!
They look amazing in a bright shiny red envelope and definitely helped to keep the magic alive for my two children !
The letter was an extra special one for my eldest after they have had a really tough year and the letter made them cry (in a good way)
I cant thank this company enough for such awesome letters!
Would defo recommend and will be using this company again in the future
Elfi’s response:
Thank you so much Claire for your kind words!
It was so easy to order
It was so easy to order, and seeing your child happy watching the video was amazing!! I ordered the video with a call, and my son received the call at the right time.
Elfi’s response:
Thanks Aiwa!
Just brilliant
Just brilliant! My kids were so happy from their message from Santa!! I would defo use this again
Elfi’s response:
Thank you so much Hannah!
Loved it
Loved it! It was quick and really different, great for kids and the quality and production values are excellent.
I wish there was a few more prompts to chose from, making it more personal “grandad” instead of “grandpa” for example. But it’s a great price and will definitely use again
Elfi’s response:
Thanks for the feedback Jordan.
Very easy to use we had great result…
Very easy to use we had great result with our kids.
A little tip use close ups on the photos they work a lot better
Elfi’s response:
Thanks for the feedback Dan.
Absolutely amazing
Absolutely amazing - my little girl was absolutely blown away with the video!
Elfi’s response:
Thanks Danielle!
Great experience
Great experience with the Web page
Elfi’s response:
Thanks Declan.
What an amazing video didn’t expect it…
What an amazing video didn’t expect it to be so long either , wee girl loved it and got her buzzing for Santa coming
Elfi’s response:
Thanks Aaron!
My daughter love it!!
My daughter love it!!! Surely, next year again 💕
Elfi’s response:
Thank you!
What a lovely product great price have…
What a lovely product great price have a very merry xmas
Elfi’s response:
Thank you and have a very merry Christmas.
Amazing video that my children…
Amazing video that my children absolutely loved.
Elfi’s response:
Thanks Evie!
Christmas magic…
Grandchildren love to watch santas video every Christmas Eve.u
Elfi’s response:
Thanks Grace.
My children had this message delivered…
My children had this message delivered by their elf. The excitement from how magic the videos are was absolutely amazing!! I would highly recommend and will purches now each year with new photos of the kids.
Elfi’s response:
Thank you so much Amy for your kind words!
A Wonderful Gift for my Granddaughter
My granddaughter absolutely loved her video from Santa. It was beautifully made and was personalised for my granddaughter. It kept her engrossed listening to the story and she loved it that Santa mentioned her by her actual name!
Elfi’s response:
Thank you so much Jenny!
Absolutely brilliant
Absolutely brilliant. Very quick service and our two small grandchildren were thrilled . Their faces said it all .
Elfi’s response:
Thank you so much Susan!
Great little gift for the kids
Great little gift for the kids, mine were in absolute shock that Santa knew all about them and that they was on you tube.
I also brought and created the videos for friends. Thankyou for making it so special.
Elfi’s response:
Thank you Danielle so much for your lovely words!
Super happy
I was extremely impressed with the quality of the whole video and the custom details. Also the price was more than right. With this video, for sure my son will believe longer in Santa 😆
Elfi’s response:
Thank you so much Daniel for your lovely words!
Amazing
Amazing, personalised video. Definitely recommend it. I love it, my children loves it. I'm ordering the next video.
Elfi’s response:
Thanks Viktoria!
Its my second year of purchasing a…
Its my second year of purchasing a personnalised video from this company. The whole family absolutely loved watching it the first time. This time i got 2, one for my little boy and 1 for my partner. Can't wait to have them watch theirs on Christmas Eve.
Thank you for your great service and for a beautiful keepsake that can be kept forever.
Elfi’s response:
Thank you so much Ella for your kind words!
Lovely gift for your little one.
Lovely gift for your little one.
The Santa video is quite interactive and my daughter has loved it.
Elfi’s response:
Thanks Rafal.
Absolutely amazing! Such a lovely video for my children! Great quality video
Elfi’s response:
Thank you so much Emma!
Top service
We really recommend, we make a mistake on the first order and we ask to change some details they made it very quick with no extra cost
The video is very nice
Elfi’s response:
Thank you!
Great video. Very engaging throughout the whole 10 mins long video. Very easy to personalise.
Elfi’s response:
Thanks Vera!
Great help
I sent Elfi an email regarding the issue with my video. A team member addressed my problem promptly. Additionally, the revised version was provided in better resolution. I appreciate the assistance.
Elfi’s response:
Thank you so much for your kind words Chan Yee!
Beyond amazing
Beyond amazing! The video was truly incredible, and has got my 8 year old, who was starting to question everything, believing again! The smile on both my boys faces was beautiful, and is now a great keepsake.
Elfi’s response:
Thank you so much Melanie for your lovely words!
I come back for this experience every…
I come back for this experience every year since 2021 and I will continue. It truly keeps the magic alive in my house. So well acted out and such great customer service
Elfi’s response:
Thank you so much, Sandy, for being part of your Christmas tradition!
Excellent quality video which was…
Excellent quality video which was lovely.
I had a technical issue regarding an edit which was dealt with very efficiently and quickly. Would recommend.
Elfi’s response:
Thanks John.
Fantastic service and our little girl…
Fantastic service and our little girl loved it, her eyes filled up with happy tears hearing Santa say that he knew things about her. Amazing!
Elfi’s response:
Thank you so much Stuart!
Absolute brilliant service
Absolute brilliant service, very magical memories created with family, amazing quality video, thanks.
Elfi’s response:
Thank you so much Gary!
Great little pre Xmas gift.
Great little pre Xmas gift.
Very well produced and makes the little ones feel like they are spoken to directly.
Reasonable price at around £10 for 10 minute video.
Elfi’s response:
Thank you so much Ian!
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