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Reviews

Every purchase you make is a great challenge and a wonderful motivation for us. Together with Santa Claus, we do our best so that every child can have an unforgettable and magical time of happiness. In return, you send us truly wonderful messages, or sometimes even whole stories , which you can read below. Those reviews are 100% real, unedited, and added by our clients . They really warm our hearts.

5,0/5 of (37272) reviews
Thank you!
Your feedback (37272):
  my grandaughter was delighted ,it was well laid out. worth every penny
  ann ferguson, 06.12.2017    
  Great really loved it unfortunately no name available for my younger daughter , but apart from that amazing ?
  dale thiedeman, 06.12.2017    
Elfi’s response: Hi Dale, thank you for sharing your opinion. Have you already reported us that missing name? This week we will record all ushc reported, new names. All the best! Elfi Team
Merry Christmas! Elfi
  I absolutely love the video I bought 4 last year for other family my boys loved it . I got it this year and got Santa letter still awaiting letter can't wait well worth it.
  Mary Kelly, 06.12.2017    
  Kids where over the moon.
  Trevor Clegg, 05.12.2017    
  Magical experience for children.well worth the money! Children are amazed.
  Lucy Matthews, 05.12.2017    
  truly amazing and magical. my 3x kids loved it!!, and gave them the christmas spirit like never before. thanks elfi
  scott crawford, 05.12.2017    
  Absolutely amazing! The production and content is superb...highly recommended
  Stephen Cocksedge, 05.12.2017    
  I want to send my granddaughter a video, but you don't have her spelling. Can you help please?
  Angela Hassan, 05.12.2017    
Elfi’s response: Hi Angela, thank you for sharing your opinion. Please send us today that missing name and spelling on [email protected] All the best! Elfi Team
Merry Christmas! Elfi
  Just magical my son loves it and watches over and over would recommend to everyone
  Nicola Canning, 05.12.2017    
  We love this service! HUGE thanks to everyone involved! Really makes Christmas that bit more magical!
  Anna Chattoe, 05.12.2017    
  Absolutely amazing. My son's jaw dropped when he saw Santa knew his name.
  Shantel, 05.12.2017    
  Absolutely Brilliant. I was almost in tears to see the happiness on my grand children faces. Video superb and a great lovely letter. Will keep doing this for as long as I can.
  Gordon Riggs, 04.12.2017    
  My daughter absolutely lit up the moment she heard Santa Clause say her name AND he even had a picture of her ;) The joy my daughter experienced from this video far surpassed the relatively small cost of this video. I will certainly do this again next year and so on, not to mention I've told all my parent friends about this too. Good work!
  Andy Thomas, 04.12.2017    
  GREAT IDEA,GREAT SERVICE!! MY DAUGHTER IS GOING TO LOVE HER LETTER FROM SANTA.THANK YOU
  STELLA LOUKAIDOU, 04.12.2017    
  Lovely , I’m sure my grandson willl love it
  Shelagh Smailes Smailes, 04.12.2017    
  unable to find the name I require for my Grand daughter can you help?last year sent my Grand son a video he loved it. thanks Jeff
  jeff carter, 03.12.2017    
Elfi’s response: Hi Jeff, thank you for sharing your opinion. Please send us that missing name to [email protected] and we will record it this year in the middle of December, so then, if you already had bought a video, we will be able to edit your movie and add that missing name. All the best! Elfi Team
Merry Christmas! Elfi
  A bit long but kids loved it
  Teresa Campbell, 03.12.2017    
  Super. Lovely printable count down to Christmas with add picture.We love it so do the children
  Julie Rich, 02.12.2017    
  Great site
  Carley Khelifi, 02.12.2017    
  I was so much excited while wached the video and feeling as child...:)My son will be very much surprise with this video where i prepare to show him a day before Christmas. Guess its will be last Chrismast where he still belive Santa is real:) Thanks!
  J D, 02.12.2017    
  Amazing idea! I wish I had this when I was a kid... Great job! My daughter will love it!
  MIRCEA COZMA, 01.12.2017    
  Love the idea was going to order for 4 of my children but alas 3 names are there and 1 is not, Keris is not on your list, not even the welsh cerys, I couldn't have 3 names said and 1 left out so unfortunately I will not be able to order, what a shame
  Gemma Smallbones, 01.12.2017    
Elfi’s response: Hello, Thank you for your message. I've been reporting the name Keris and its Welsh version Cerys. All missing names will be recorded in the beginning of December and added to the list until the middle of December 2017 so you will be able to create a video with the 4 names of your children. Should you need any assistance please contact [email protected] Kind regards, Elfi team
Merry Christmas! Elfi
  I love it.
  Edyta Miakisz, 01.12.2017    
  Love it
  Cheryl O'Leary, 01.12.2017    
  I'm very happy with the whole service. Kids were surprised and very happy . Thank you
  Marta Kaczmarek, 30.11.2017    
  My daughter was amazed by the video. We watched it together and it was special. She couldn't believe Santa had her letter and also knew and had a picture of our house. The only negative is I think the video is only valid for a year. I have a collection of memories for my daughter for when she is older and I would love to be able to save this video and watch it again together when she is older. Is it possible to save video for good? Other than taht, I will be back next year. Cian, Belfast.
  Cian Mc Guigan, 30.11.2017    
Elfi’s response: Hi Cian, thank you for shaing your opinion. Please log into your customer's account on our webpage and then you will find a button that enables to save the video on your private PC. We will contact you via e-mail and send a precise description of how it should be done. All the best! Elfi Team
Merry Christmas! Elfi
  This is the best thing I've ever done. Will defo be doing it again next year. Love how it's personalised and looks great. Loved how you can change it if you make a mistake. Would recommend this to everyone. Well worth it.
  Troy Cargill, 30.11.2017    
  It is a wonderful idea we took our son to Lapland when he was 5 and the letter gave the impression that Santa remembered seeing him I loved it thank you
  Heather Dennett, 29.11.2017    
  Fabulous and very special idea for little ones. Please can you make it that you can type the child’s name in, one of the names I wanted wasn’t there, slightly disappointing
  Jo Slaney, 29.11.2017    
Elfi’s response: Dear customer, Thank you for your message, could you please let us know what is the missing name via email at [email protected] or report it on our website by clicking on 'Missing names'? This way we can record it and make it available within the next weeks before Christmas. Kind regards, Elfi team
Merry Christmas! Elfi
  Brilliant video my grandchildren will be thrilled
  Kathy Simmons, 28.11.2017    
  trying to order video but won,t recognize my email.even though it the one i registered with :-(
  dale thiedeman, 28.11.2017    
Elfi’s response: Dear customer, Have you try to log out and then log-in once more? Maybe you have created accounts twice: once via Facebook and once via email? Please email us at [email protected] if you still face the problem. Kind regards, Elfi team
Merry Christmas! Elfi
  a brilliant idea.
  katie johnson-bennett, 28.11.2017    
  I would like to have the option in Spanish. My boy is 3 year-old and doesn't understand English yet so he is missing a great part of the message, despite he can see Santa and understand his name when Santa says it :)
  Alexa Botines, 28.11.2017    
Elfi’s response: Hi! Thank you for your message, unfortunately we do not have a Spanish version of our videos - only English, French, German, Polish, Italian. Sincerely yours, Elfi team
Merry Christmas! Elfi
  A great idea.
  Cristina Draghici, 28.11.2017    
  Lovely video , very Christmassy
  Rachel Rowbotham, 28.11.2017    
  Worked a treat last year and hoping for the same this year. Just a shame my daughter's name is not on your list. Her name is Polly and the nearest is Pauly. I emailed last year and you said you would add her name. Sad that it is not there again this year.
  Neil Gauld, 27.11.2017    
Elfi’s response: Dear customer, We are very sorry for this situation, we will prioritize your request, the name will be recorded at the beginning of December and added to our list in the middle of December. Sincerely yours, Elfi team
Merry Christmas! Elfi
  Think my daughter was starting to doubt santa exists but think this changed her mind xxx
  Charlotte Storer, 27.11.2017    
  A wonderful alternative and very current form of 'Letter to Santa', though we have chosen both this year. A little long winded and the script could be revised, however, fab to have personal photos. My daughter will be enthralled come December. Highly recommended for any age group :) Well done !
  Mandy Ajmal, 27.11.2017    
  It is unreal and amazing. Got it for niece. Wish it was there when my children were small.
  Teresa Glynn, 27.11.2017    
  kids loved it
  Tracey, 27.11.2017    
  Fanta I!
  Michelle h, 27.11.2017    
  Brilliant. Cant wait to show my children
  Joanne, 27.11.2017    
  Magical!!
  Joanne Rodaway, 27.11.2017    
  Couldn't be more happy with the video. My daughter will be so excited when she sees it. Have already recommended to friends and family.
  Laurette Pickering, 26.11.2017    
  Fabulous my niece loved it
  claire, 26.11.2017    
  Amazing
  Tom Tom, 26.11.2017    
  More than pleased and will show video to grandchildren in Australia on arrival soon. Please put Evie on the name list.
  Brenda Brewer, 25.11.2017    
Elfi’s response: Hi Brenda, thank you for sharing your opinion. Please visit us in the middle of December 2017, when we will add name Evie to our lists :-) All the best! Elfi Team
Merry Christmas! Elfi
  Hi Santa Claus i love you
  Ameera Emch, 25.11.2017    
  Great video, kids loved it !
  Andrew Trikomitis, 25.11.2017    
  Lovely video so pleased with it
  Angela Avis- heffernan, 24.11.2017    
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