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Every purchase you make is a great challenge and a wonderful motivation for us. Together with Santa Claus, we do our best so that every child can have an unforgettable and magical time of happiness. In return, you send us truly wonderful messages, or sometimes even whole stories , which you can read below. Those reviews are 100% real, unedited, and added by our clients . They really warm our hearts.

9.8/10 of (28537) reviews
Thank you!
Your feedback (28537):
  I am having trouble applying my Groupon code, I brought 2 videos 1 single and 1 siblings. I am getting quite annoyed.
  Michelle Upson, 11.12.2017    
Elfi’s response: Dear customer, A member of our team will contact you to assist you with your Groupon code. Kind regards, Elfi team
Merry Christmas! Elfi
  Great service. Amazing video. My kids watched it many times and were very happy seeing their pictures. And the letter was amaizing together with the Certificate. Good quality on both, video and letter, nice text. I definitely will recommend this service.
  Oxana Ceban, 11.12.2017    
  My grandson and granddaughter absolutely loved this film from Santa :)
  Dawn Mannay, 10.12.2017    
  My two granddaughters loved seeing their photographs and finding out they were on the good list :)
  Dawn Mannay, 10.12.2017    
  This video was amazing. My little girl loved it. Iy was such good value for money and I would defo recommend it.
  Ella Williams, 10.12.2017    
  Amazing! Well worth it.
  Claire Keenan, 10.12.2017    
  I was so happy to get the video for my granddaughter and know she will love it. I just wish I could see her face when she watches Santa speak to her. Lovely. Thank you
  Vanessa Shute, 09.12.2017    
  I was very very happy with the video, I thought it was amazing and so did my 5 yr old son. He gasped out loud when he saw his photo. It was a really magical moment. Thank you.
  J Cooper, 09.12.2017    
  The message from Santa was amazing! My sons face was a picture 😃😉. He can’t stop watching it, thank you so much 😊. Even my elder daughter who is 11 nearly 12, thought it was magical and wonderful.
  Mrs Clark, 09.12.2017    
  Already bought one great idea.The second one code does not seem to working.
  maria Wilson, 09.12.2017    
Elfi’s response: Dear customer, A member of our staff will contact you as soon as possible to help you out. Kind regards, Elfi team
Merry Christmas! Elfi
  KarlyRay and Dakota loved their letters from Santa
  Barbara Mulvihill, 08.12.2017    
  I didn’t get to show my son the video. I thought the expiry date was feb 10, 2017. Not December 2, 2017. So disappointed
  Katherine MacCalman, 08.12.2017    
Elfi’s response: Hi Katherine, thank you for sharing your opinion. You have used a free version of our video which has a very short expiry date and also can be opened just 3 times. Only a fully-paid product has no expiry date. All the best! Elfi Team
Merry Christmas! Elfi
  I loved the idea a lot but was disappointed to find the names had to be chosen from a list rather than just entering the names you want. I couldn’t get my daughter’s name. As I was doing it for her and her brother using just my dear would not have the same impact. I have requested for her name to be added to the list. Please can you let me know when the list is updated, hopefully in time for Xmas. Thanks.
  KANCHAN, 08.12.2017    
Elfi’s response: Dear customer, All names reported before the 7th of December are going to be added as soon as possible, otherwise if you have reported your name after this date it is unfortunately too late for this Christmas but it will be add for the next seasons. Kind regards, Elfi team
Merry Christmas! Elfi
  Great idea. I just wish we can add more photos or video
  Ilons, 08.12.2017    
  My daughter was so happy to receive this letter and took it into school to show her friends and teachers, it was brill
  Karen Darby, 07.12.2017    
  I unfortunately have had not received my letter just won't work for me
  lesa hudson, 07.12.2017    
Elfi’s response: Dear customer, I see in our system that you have bought coupons but haven't used them yet. We will contact you to assist you to use your codes. Kind regards, Elfi team
Merry Christmas! Elfi
  Last time we did this we had our daughters name but not this year????????????? Xanthe
  Andrew Beirne, 07.12.2017    
Elfi’s response: Hello, Could you please report the missing names or send it to us at [email protected]? Kind regards, Elfi team
Merry Christmas! Elfi
  My daughter was so thrilled with the letter . It was the best one i have purchased . Wished I knew about this last year .
  David, 07.12.2017    
  for my lovely grandkids xxxxxxxxxx
  [email protected] fyfe, 07.12.2017    
  I really liked it a lot but was disappointed I couldn’t get my daughter’s name. As I was doing it for her and her brother, I didn’t think it was fair to use his name but not hers. “My dears” didn’t have the same impact - I had hoped to make it more personalised for them.
  Joy Kauffmann, 07.12.2017    
Elfi’s response: Dear customer, Have you been reported the missing names so we can record them? Kind regards, Elfi
Merry Christmas! Elfi
  best ever greatly put together brought the belife back into my granddaughter thankyou
  BARBARA BUCKLEY, 07.12.2017    
  Great service! My grandchildren will be delighted .... even my 12year old who has now ‘worked it all out’.
  Stella Price Hughes, 07.12.2017    
  Still waiting for a name to be added. What I don't understand is that I had the same problem last year. Why isn't the still on there?????
  Grantly Butters, 07.12.2017    
Elfi’s response: Dear customer, Have you reported the missing name? We are going to record all the missing names within a few days and they will be soon added to our website - before Christmas. Kind regards, Elfi team
Merry Christmas! Elfi
  Grandchildren loved it. Watched numerous times.
  Pam W, 06.12.2017    
  We loved it. My daughter's face when Santa said her name and showed the pictures of her, was priceless. The video was longer than expected, but a pleasant surprise. Would definitely recommend it.
  Amanda, 06.12.2017    
  What date are you adding the new names? I am looking for Luna. When can I come back to order?
  Gina Matthews, 06.12.2017    
Elfi’s response: Dear customer, We will record the missing names within a few days it should be soon available on our website, for sure it will be before Christmas. Kind regards, Elfi team
Merry Christmas! Elfi
  Fabulous grandson loved the video
  melanie Woodward, 06.12.2017    
  It was amazing suprise to my daughter ! Thanks Elfi !
  Olivia, 06.12.2017    
  my grandaughter was delighted ,it was well laid out. worth every penny
  ann ferguson, 06.12.2017    
  Great really loved it unfortunately no name available for my younger daughter , but apart from that amazing ?
  dale thiedeman, 06.12.2017    
Elfi’s response: Hi Dale, thank you for sharing your opinion. Have you already reported us that missing name? This week we will record all ushc reported, new names. All the best! Elfi Team
Merry Christmas! Elfi
  I absolutely love the video I bought 4 last year for other family my boys loved it . I got it this year and got Santa letter still awaiting letter can't wait well worth it.
  Mary Kelly, 06.12.2017    
  Kids where over the moon.
  Trevor Clegg, 05.12.2017    
  Magical experience for children.well worth the money! Children are amazed.
  Lucy Matthews, 05.12.2017    
  truly amazing and magical. my 3x kids loved it!!, and gave them the christmas spirit like never before. thanks elfi
  scott crawford, 05.12.2017    
  Absolutely amazing! The production and content is superb...highly recommended
  Stephen Cocksedge, 05.12.2017    
  I want to send my granddaughter a video, but you don't have her spelling. Can you help please?
  Angela Hassan, 05.12.2017    
Elfi’s response: Hi Angela, thank you for sharing your opinion. Please send us today that missing name and spelling on [email protected] All the best! Elfi Team
Merry Christmas! Elfi
  Just magical my son loves it and watches over and over would recommend to everyone
  Nicola Canning, 05.12.2017    
  We love this service! HUGE thanks to everyone involved! Really makes Christmas that bit more magical!
  Anna Chattoe, 05.12.2017    
  Absolutely amazing. My son's jaw dropped when he saw Santa knew his name.
  Shantel, 05.12.2017    
  Absolutely Brilliant. I was almost in tears to see the happiness on my grand children faces. Video superb and a great lovely letter. Will keep doing this for as long as I can.
  Gordon Riggs, 04.12.2017    
  My daughter absolutely lit up the moment she heard Santa Clause say her name AND he even had a picture of her ;) The joy my daughter experienced from this video far surpassed the relatively small cost of this video. I will certainly do this again next year and so on, not to mention I've told all my parent friends about this too. Good work!
  Andy Thomas, 04.12.2017    
  STELLA LOUKAIDOU, 04.12.2017    
  Lovely , I’m sure my grandson willl love it
  Shelagh Smailes Smailes, 04.12.2017    
  unable to find the name I require for my Grand daughter can you help?last year sent my Grand son a video he loved it. thanks Jeff
  jeff carter, 03.12.2017    
Elfi’s response: Hi Jeff, thank you for sharing your opinion. Please send us that missing name to [email protected] and we will record it this year in the middle of December, so then, if you already had bought a video, we will be able to edit your movie and add that missing name. All the best! Elfi Team
Merry Christmas! Elfi
  A bit long but kids loved it
  Teresa Campbell, 03.12.2017    
  Super. Lovely printable count down to Christmas with add picture.We love it so do the children
  Julie Rich, 02.12.2017    
  Great site
  Carley Khelifi, 02.12.2017    
  I was so much excited while wached the video and feeling as child...:)My son will be very much surprise with this video where i prepare to show him a day before Christmas. Guess its will be last Chrismast where he still belive Santa is real:) Thanks!
  J D, 02.12.2017    
  Amazing idea! I wish I had this when I was a kid... Great job! My daughter will love it!
  MIRCEA COZMA, 01.12.2017    
  Love the idea was going to order for 4 of my children but alas 3 names are there and 1 is not, Keris is not on your list, not even the welsh cerys, I couldn't have 3 names said and 1 left out so unfortunately I will not be able to order, what a shame
  Gemma Smallbones, 01.12.2017    
Elfi’s response: Hello, Thank you for your message. I've been reporting the name Keris and its Welsh version Cerys. All missing names will be recorded in the beginning of December and added to the list until the middle of December 2017 so you will be able to create a video with the 4 names of your children. Should you need any assistance please contact [email protected] Kind regards, Elfi team
Merry Christmas! Elfi
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