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Reviews

Every purchase you make is a great challenge and a wonderful motivation for us. Together with Santa Claus, we do our best so that every child can have an unforgettable and magical time of happiness. In return, you send us truly wonderful messages, or sometimes even whole stories , which you can read below. Those reviews are 100% real, unedited, and added by our clients . They really warm our hearts.

9.8/10 of (37234) reviews
Thank you!
Your feedback (37234):
  My granddaughter loved her message from santa 🎅
  Rae, 16.11.2018, Ashford    
  Gret video, joyful and engaging. It Washington vero easy to make. It will be, for the third year, a lovely Christmas gift for my little child.
  Malu, 15.11.2018, Ascoli Piceno    
  I do this every year my little one loves the letter.
  Martin Ivill, 15.11.2018, Manchester    
  Great video, my boys loved it, would highly recommend. Very easy to prepare. 5*
  Ché, 15.11.2018, Leicester    
  Our 3yr of making these videos. Great service, great quality. Good to see new video choices each year and the message from Santa to mention he saw them last year. Nice touches that make this stand out from other products
  Sue, 13.11.2018, Liverpool    
  Excellent film! Very easy to make!! Only downside is my daughter wants to watch it all the time as she loves it :) we know it word for word lol
  Jodi, 12.11.2018, East Sussex    
  Very good and my son loved it.
  Cheryl, 12.11.2018, England    
  just to see my granddaughters face light up was worth every penny,
  veronica, 10.11.2018, islington    
  My daughters name is missing. It’s an Irish name. She is called Ita (pronounced i -ta) Please can you add it so she can have a more personalised video as “cutie pie” doesn’t quite work Thank you
  Andrea Garcia-sangil, 10.11.2018, London    
Elfi’s response: Dear customer, In order to report a missing name, please click on "missing name" while personalising the video and write down the name with your email, this way you will receive a notification as soon as the name is available in our database. All the missing names should be recorded within two weeks. Shall you need our assistance, please email us at [email protected] Kind regards, Elfi team
Merry Christmas! Elfi
  Amazing video, worth every penny. My daughter loved it.
  Ella, 07.11.2018, London    
  I tried several times to make payment and it would not accept I wanted to make 2 separate messages for my 2 Grandaughters after having received the first Christmas message free for my youngest granddaughter.
  Jacqueline, 06.11.2018, London    
Elfi’s response: Dear customer, We have reach you on your email to help you out. Sincerely yours, Elfi team
Merry Christmas! Elfi
  As every year my kids loooved the video message from this year. Thank you sooo much💜
  Arzu Mouchtar, 03.11.2018, Belgium    
  I know my granddaughter will love her Santa video. It is a very well produced product and I hope to continue to get one each year from now on. Many 5hanks
  Glenda Bartlett, 03.11.2018, Gold Coast    
  Excellent my Granddaughter is going to love it. Can’t wait to show her
  Lou, 02.11.2018, England    
  Fantastic and fast!
  Amy Long, 30.10.2018, FAULCONBRIDGE    
  My grandaughter loved the video but you pronounsed her name wrong...Nevaeh Pronounsed Nevay!!
  Karen Landers, 27.10.2018, Slough    
Elfi’s response: Hi Karen, thank you for sharing your opinion. We will try to record that name for you once again. Please contact us at [email protected] and provide an example (or a link?) to that name proper pronunciation. We will deliver it to our lector. All the best, Elfi Team
Merry Christmas! Elfi
  Looks better than last year still not news for me but graphics seem a lot better
  Paul, 27.10.2018, Bury    
  All the family are impressed with the video. My Daughter let my 5 and 2 year old Grandchildren watch it last weekend, a bit early for Christmas but all the adults were excited to see it also! It was lovely to see their reaction. As we get nearer to Christmas they will be watching again and again I'm sure. Very professional looking, would recommend and will buy again. Thank you.
  Karen Scoltock, 27.10.2018, Chadderton    
  Really well done. My son was so excited and mesmerized watching it. Will be back next year.
  Sue, 27.10.2018, South Australia    
  Fantastic product without ownership!! You don’t get an MP4 which makes streaming it to a TV almost impossible. Not impressed.
  Ian Meek-Myers, 24.10.2018, Leeds    
Elfi’s response: Hi Ian, All paid products can be downloaded and used many times. Only the free video is of a a limited use and cannot be dowloaded after creating the product. All the best! Elfi Team
Merry Christmas! Elfi
  My grandson very happy 😊
  Maureen Dixon, 23.10.2018, Cradley Heath    
  Absolutely wonderful and to eee the looks on my grand daughters faces was priceless. Thank you for an awesome video
  Peter, 20.10.2018, Perth    
  These DVDs are fantastic and bring an extra bit of magic to Christmas time. They are very well made and my son as well as his grandparents enjoyed watching it (it was played at least once a day for the majority of last December). The new video about the Christmas tree is really good and we can't wait to show it to my son this year. The Christmas Eve video is a great addition too and will complete his Christmas Eve box. Fantastic idea. Well done.
  John Morris, 16.10.2018, Tyne and Wear    
  Absolutely amazing! Best ! This is so realistic and I’m so glad I purchased this for my children. Thank you
  Leia, 10.10.2018, Melbourne    
  Oh wow I’m so excited can’t wait to show my grandson Thank you And merry Christmas
  Deborah, 08.10.2018, Leicester    
  Great service. Congratulations!
  Goran Shmutz, 24.07.2018, London    
  Although I preferred last year's more traditional straight from Santa Claus message, I still found the Elf video to be excellent. My grandsons were totally absorbed by it and amazed that Santa said their names! Will be ordering again next year!
  Helen Murphy, 20.04.2018    
  Waste of money. 7 year daughter worked out it was a fake. Why is the snow not setttling on the people !!!!! Rubbish and hardly personal
  Claire Temple, 12.02.2018    
  My children loved the video, made it very special and a bonus with the added personalised touch.
  Carrie L, 09.01.2018    
  The video was great! The video was sweet and made my younger sister very happy. Knowing that for whome the video was made, was very happy that Santa sent her a message, made me happy as well.
  Clarice Bartolo, 08.01.2018    
  My child loved the video. Thank you for providing such a fantastic experience for her.
  C. Malley, 08.01.2018    
  I would add- service was so fast! Unbelievable fast! I even did not expect that fast! Thank you so much!
  Liudmila Cikina, 05.01.2018    
  My child is 10, and it looks like it is too old for this kind of video, but he loved it and it was magic experience and very exiting, even to me- brought me to tears. Could be more positive choice to wish to child, not "Listen to mum", "brush yor teath" etc. it was difficult to choose but it is OK.
  Liudmila Cikina, 05.01.2018    
  Great buy, my 6 year old watched in amazement & was absolutely absorbed by it. Fantastic!
  Amanda Osborne, 04.01.2018    
  Fabulous personalised video messages, our kids loved it.
  Emma Buglass, 04.01.2018    
  My little niece loved it, her delightful face was full of wonder as she really believed in the magic!!!
  darran clarke, 04.01.2018    
  My daughter loved this, she was mesmerised, truly magical.
  Heather Robinson, 02.01.2018    
  Absolutely fantastic. My 4-year-old twins were so excited!! Easy to set up and edit.
  Phill Prince, 02.01.2018    
  This was for my 18 month old granddaughter although she was to young to understand my daughter loved it she is going to keep it in her memory box its a shame I ordered it a bit late so didn't come until after Christmas.
  Tracey Kelly, 02.01.2018    
  Lots of fluff talk. My kids got surprised to see their pics but it was only few and little time. Wish there are more pictures to upload option
  Aki K, 02.01.2018    
  Great concept. Really fast service. However, would recommend to add names that aren't just English. Knocking off 1 star only because the name was not available in the list of choices.
  Mansi Tripathi, 01.01.2018    
  Honestly, I thought pricey for what you got. I did something similar the year before online for free so was expecting something more. Kids enjoyed it but just watched it once so probably not value for money. Good quality video though
  Lorraine Ellicott, 01.01.2018    
  Absolutely beautiful video A* My kids loved it and brought a tear to my eye. Quick service and amazing gift! Couldn't fault it as fantastic quality thank you!
  Maiysha Daly, 01.01.2018    
  Magical service. My son's initial reaction was amazing, then he couldn't stop watching the video over and over again. We just have a little drawback, the name of my son was not pronounced correctly and I would suggest correcting it for next year please!! His name is Eloy. It is a Spanish name and it is pronounced as "eloy" with Spanish vocal "e" instead of "iloy".
  Miguel Marra, 01.01.2018    
  Brilliant, my little boy loved it
  Michelle Conway, 31.12.2017    
  My 5 year old loved it! It's magical for them, amazed at seeing his letter he wrote to Santa and his own house. We watched it Christmas eve before bed and he repeated it 3 times in a row. Worth every penny
  Jade McCabe, 31.12.2017    
  Did the job. My 6 year old was mesmerised. So job done:)
  Alee N, 31.12.2017    
  Excellent product, the family loved it.
  Julie Clegg, 31.12.2017    
  I bought it for my friends kids it made them cry and it was the most amazing video .i will recommended to everyone it’s amazing.
  Nicoleta Borodi, 31.12.2017    
  The children loved it thanks
  Eileen Pattison, 31.12.2017    
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