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Shipping

We ship all letters via the Polish Post Office. They are paid as priority letters and are delivered within 1-5 working days from the day we confirm your payment.

Shipping costs:
All world - 1.4€

Time of letter’s delivery: 10-14 working days

Video from Santa Claus

A video is sent to your e-mail address as a link and you can also find it immediately on your account.

Video delivery time:
Standard - 24 hours
Express - 6 hours
Super Express - 2 hours

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Made with joy by Santa and his elves

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Elfi, House A, 1st floor, Edisonstraße 63, Berlin, 12459, Germany

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Video for one child voucher

£7.99 -20%

Video for a group voucher

£9.99 -20%

Letter Standard
voucher

£7.99 -20%

Letter Gold
voucher

£8.99 -20%

Video For grown ups voucher

£6.99 -20%

Video Christmas Eve is around the corner! voucher

£9.99 -20%

Create a video and support the Hope and Homes for Children Foundation.

Create a letter and support the Hope and Homes for Children Foundation.

Elfi guarantees full refunds in just two simple steps. Refund requests can be made at any time within 180 days of purchase, and there’s no need to give a reason – all we require is that you send over completed withdrawal of contract, and Elfi will send your money back. No tricks or hidden Ts & Cs.

Place your order and make the payment to receive the video to your email at 13:06 *
* applies to Super Express Delivery

Child-Friendly Certification

“Elfi videos bring joy and wonderful memories to the whole family. They give the youngest members an opportunity to feel seen and accepted just as they are, while also boosting their self-confidence.” Ewa Brożyna, psychologist,
certified Gestalt psychotherapist

Every purchase you make is a great challenge and a wonderful motivation for us. Together with Santa Claus, we do our best so that every child can have an unforgettable and magical time of happiness. In return, you send us truly wonderful messages, or sometimes even whole stories, which you can read below. Those reviews are 100% real, unedited, and added by our clients. They really warm our hearts.

4.7 out of 637 reviews on

4.9 out of 60 647 reviews on

4.5 out of 10 reviews on

Thank you!

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Your feedback (60 647):

It was very easy and quick to make the… It was very easy and quick to make the personalised video. My little one was very surprised and happy. I will definitely recommend it!

Mak

Best Christmas gift Ever! Personalizing it was straightforward and easy to access. My children were delighted to watch the video and were pleasantly surprised when Santa mentioned their names and activities. It was a wonderful experience for them. My friends inquired about how I created the video, and I directed them to the website. It was a fantastic Groupon offer and the best Christmas gift ever!

Bukky

First time using the service this… First time using the service this Christmas and we were not disappointed. We used the video with phone call option and it blew my daughters mind. Easy to set up and had my video within 2 hours. Also sent a request for help as wasn’t sure how the phone call worked and had a response within 20 minutes. Very impressed and hope to do the same again next Christmas.

Gemma White

Beautiful surprise What a lovely surprise for my 2 year old granddaughter. She was completely spellbound and couldn’t believe Santa was actually talking to her. Would thoroughly recommend.

Jackie Russell

Excellent video, picture quality great. I paid extra for the 1080hd. My 2 year old granddaughter was spellbound and couldn’t believe Santa was actually talking to her. Well worth the money for the memories.

Jackie Russell, Durham

Elfi’s response: Thank you so much for you kind words Jackie!

Merry Christmas! Elfi

they sent the video on time and the… they sent the video on time and the quality of the video was very good.

maryam dhn

Fantastic video Fantastic video. Our 5 year old was so excited and wanted it played over and over.

Dawn Flynn

Absolutely amazing so magical Absolutely amazing so magical. My sons reaction was priceless.

Sarah Evans

Absolutely made my christmas seeing the… Absolutely made my christmas seeing the reaction of my 2 children (7 & 3) they where so excited after receiving the message they wanted to go straight to bed so santa would arrive sooner 😀 I would definitely recommend to anyone with youngsters , my 7 year old was asking questions about santa being "real" but after watching this the magic returned, and (thankfully) the questions stopped - 10/10

Tom

Absolutely magical Absolutely magical, my girls (twin 7yr olds) absolutely loved it and watched it over and over, I would recommend it to anyone

clare

Great experience As a single mum, I sat and watched this with my kids and got very emotional. I know I selected lines to put in it but when put together it was amazing. My children loved it and so did I.

Diane

Our little boy was mesmerised by seeing… Our little boy was mesmerised by seeing himself on tele and was glued to the film from start to finish. Was a wonderful experience

Karen Adams

Absolutely beautiful Absolutely beautiful! My little girl watched her video in awe! And has watched it multiple times since. Thank you for keeping the magic alive and the little ones believing 🥰

Keelie

Inclusive of Irish names Inclusive of Irish names Recognised our obscure Irish names and it was magic for my kids to hear their names and see themselves on the video. Very special. Would definitely recommend.

Niamh NiMhaolain

This video is beyond special This video is beyond special. My boys loved it and it’s lovely how interactive it is. The only thing I would suggest is that some of the personalisations could be better - they were slightly repetitive . But for children they wouldn’t notice that

Miss Millie Stitson

Ordered this video Christmas Eve and… Ordered this video Christmas Eve and paid for 2 hour delivery and I had it in my inbox within just over an hour! Lovely surprise for my little girl she really believed Santa was talking to her, great quality and even more special you can add your own comments in to make it extra special

katy jones

It has brought my daughter so much… It has brought my daughter so much happiness as it was personalised to her. Thank you will use again next year

Davina

Fantastic- magical. Fantastic- magical.

nikki grant

Makes their Christmas magical every… Makes their Christmas magical every year. Thank you!

Susannah Binder

This is the third year we have ordered… This is the third year we have ordered an Elfi video and what a delight yet again! My son was smiling from ear to ear throughout, it was just so magical! It is so worthwhile!

Jennifer von Below

Santa videos saved the day. I ordered 2 seperate Santa videos at short notice. They were delivered to me well within the times stated so I wasn't waiting long. They were lovely and went down a treat.

mary payton

Great video Great video, very interactive in the creation with photos and some personalised comments from santa to the kids, had a story too. Easy to set up and no issues with delivery. Good quality as we played it in smart tv screen.

Angela Oliver

The video was just magical for our 5… The video was just magical for our 5 year old boys. One had reservations about Santa and the ability to make the video so personalised to us and our kids was truly special. They came away much calmer knowing they were going to get a visit and actually slept the whole night which they hadn’t done for weeks in anticipation of Xmas. So well done 👍 on a fabulous quick turnaround and great delivery. I’ll definitely use you again .

Cassandra Dartnell

Santa videos are great gift. Santa videos are great gift.

Yoana

I am very happy I am very happy, nice story

Vicky

Excellent video! Excellent personalised Christmas video! My kids were delighted!! ⭐

Claire Ellis

So nice so cute thank very much for… So nice so cute thank very much for this video I'm so happy for my son to see this video

Victoria Henea

Superbly done Superbly done , possibly the best £15 I ever spent! Great quality, really super pressie for kids! Thank you so much

manuela conti bellocchi

Such a well thought and made video… Such a well thought and made video where you can personalise it for the kids with pictures and a saying for each

Jodie Davis

What a magical experience What a magical experience! My children were blown away especially by the phone call from Santa. Will definitley do it again next year!

Rebecca Pykett

Two very HAPPY children 😃 I was totally blown away by the video that this company created for my Grandson's. The attention to detail was amazing. My Grandson's were enchanted by the video. Made their Christmas Eve. Highly recommend.

Melanie Barrett

My kids loved the vídeo. My kids loved the vídeo.

Benjamin Chaves

My niece was really happy to see the… My niece was really happy to see the video from Santa ….

Ion Cercel

Very happy with purchase Very happy with purchase, professional video

Nataliya

The most beautiful gift what you can… The most beautiful gift what you can give your kids

Agata Kaczmarek

The video sent was magical and so well… The video sent was magical and so well constructed. The kids loved it!

Nathan Turner

We absolutely loved our video and… We absolutely loved our video and phonecall, the little boy was captivated from start to finish and made him very happy.

david kinsella

A fun and exciting message from Santa! The video was such a fun and exciting way to deliver a message from Santa. The quality was superb and my son’s name pronounced perfectly. The photographs looked real and like they were there with Santa. Delivery was less than 24 hours as well. Really impressed thank you!

Kayleigh

Absolutely amazing experience. My daughter was so excited to see Santa makes her a video. Absolutely amazing experience

Aleksandra Zasheva

This was amazing This was amazing . Quality was great. Really amazing for Christmas Eve surprise for kids

Fran Fix-Kernan

Excellent, kids loved it... Simple process to set create on the website. Received the video inside 25 hours. Our children watched it just before bedtime on Xmas eve and they love it!

Jimmy Froud

Super santa video Brilliant service , brilliant product .my children were so delighted, would highly recommend.

REGINA COSTELLO

A brilliant Christmas Gem! My 3 year old LOVED this interactive, personal piece of entertainment! Professionally done with exceptional customer service and care. Will definitely be doing this for my little one each year! I highly recommend their services for your children having an unforgettable Christmas experience!

Chika

Exceptional This year I ordered my 5th movie , kids are so exited, they are asking all december for it , good qualiti, santa and the elfs are gourgeos, santa voice is exceptional and worm, i am tecomandet it to all my friends and family🥰🥰

Ioana Gherasim

What a lovely idea What a lovely idea. My kids were thrilled to hear their names & see Santa looking through their photos- keeping an eye on their good behaviour, & then showing them their lists as prepared their toys & readied his sleigh!

Consumer

Hi guys The video is brilliant and so easy to edit 👏👏👏 My Grandson will be amazed by it, at just turned 3 and just learning the magic of Christmas and Santa it will be the highlight of Xmas Eve for him and I’m sure going to bed so so excited Well done guys Great product easy to do and good value to watch your children or grandchildren to light up to Steve Bayliss

Steve Bayliss, Dartford

Elfi’s response: Thank you so much!

Merry Christmas! Elfi

Great experience like always! Great experience like always!

Nina Layal

Brilliant excellent value for money Brilliant excellent value for money

sharon james

Absolutely great experience Absolutely great experience, the kids was fascinating to watch the message from Santa , Thanks and see you again next year.

comsatart

Thank you Great video

Ingrid Monica

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