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Reviews

Every purchase you make is a great challenge and a wonderful motivation for us. Together with Santa Claus, we do our best so that every child can have an unforgettable and magical time of happiness. In return, you send us truly wonderful messages, or sometimes even whole stories , which you can read below. Those reviews are 100% real, unedited, and added by our clients . They really warm our hearts.

9.8/10 of (37234) reviews
Thank you!
Your feedback (37234):
  Children loved it ladt year and this year
  Jones Jennie, 10.12.2018, Camborne    
  The kids love this. Well priced, good service, keep up the good work.
  Trevor Clegg, 09.12.2018, Tavelsjö, Sweden.    
  Absolutely brilliant ! had a problem with the name but so easily sorted out gave me a new code and done the video again very special made my little girl so happy.
  Penny Wright, 09.12.2018, Birmingham    
  My child was so happy seeing the video,thank u!
  Cristina, 09.12.2018, Dublin    
  My son was very happy when he received the letter. Thank you.
  Mrs R Johal, 09.12.2018, Wolverhampton    
  Still waiting for video...excellent idea! Creative
  Roben, 08.12.2018, las vegas    
  My son loved the video! It immediately caught his attention when Santa said his name and he was excited to see the puppies and his picture! I ordered it with the intent of preparing my 15 month old son to see Santa and not be afraid :) When we saw Santa this year, he didn’t quite know what to think, but there were no tears! A success!! :) would recommend this to anyone!!
  Britney, 08.12.2018, Wisconsin, USA    
  This was a fantastic video. A magical experience DLR the kids.
  Susan, 08.12.2018, Cork City    
  Lovely video! Backgrounds and Santa magical. Overall brilliant Christmas fun had by all!
  Brigid O Connell, 08.12.2018, Dublin    
  Very disappointed ' I bought a wow her for my Granddaughter for a video and I have been unable to use it. The site is very unclear and very frustrating, unhappy and disappointed Nanna😡
  Mel hanmer, 08.12.2018    
Elfi’s response: Hi Mel, thank you for sharing your opinion. All coupons were valid only till 31.12.18. If you havent's used your coupon till that date, it won't be possible to use it any londger. This information should be also stated at your coupon. Pleae contact Wowcher directly in case of a refund if the coupon wasn't used. All the best, Elfi Team
Merry Christmas! Elfi
  This is the most incredible gift to surprise my kids with. I bought some for some friends as well. They are all blown away. Thank You!!!!
  Kenyon, 07.12.2018, Cibolo, Tx USA    
  I’m very happy of the product. I have purchased these letters in the past. Different letters to choose from every year, very easy to do it on the website. Very quick delivery. Beautiful and catchy layout. My daughter loved it!
  Barbara Compaire, 07.12.2018, Genova-Italy    
  I got the santa video last year for my son and he loved it hence why I brought it again this year. Really disappointed that after a whole 12 months you couldn't manage to update any element of the video itself? So I basically paid for the same product twice ... I think that's really poor customer service and this isn't made clear prior to purchasing the video
  Kerry Jackson, 07.12.2018, Manchester    
Elfi’s response: Hi Kerry, thank you for sharing your opinion. Each video teaser can be played directly by clicing on the video itself on our wepage. We add at least one new video each year, which can be distinguished as they have different titles (we also don't change titles of the older videos). If you've made a mistake and ordered the same product as last year, please contact us at [email protected] and send you filled in withdrawal from contract to get a refund. https://www.elfisanta.uk/complaints-and-refunds.html All the best, Elfi Team
Merry Christmas! Elfi
  Brilliant quality, lovely, personalised video. Magical and sweet. Our 4 year old daughter absolutely loved it and watched it 5x in a row. Highly recommended.
  Anita B. J., 07.12.2018, Reading    
  The video is amazing and my kids are so excited about it. !! Suggestion: what about other languages ? like Portuguese. :)
  Eduardo, 06.12.2018, Sao Paulo - Brazil    
  My son is very excited, Thank you!
  Stanislav, 06.12.2018, Sofia    
  Amazing video my 5 year daughters face was magical what a wonderful idea best ever
  Terrie Ryan, 06.12.2018, Kent    
  U guys are ROCKSTARS
  Carlos Lobianco, 06.12.2018, St helens    
  Excellent. My granddaughter loved the one she had last year, and I’m sure she will love watching this one on Christmas Eve.
  Fiona, 05.12.2018, Hereford    
  The hardest part is waiting to send it closer to Christmas - these videos are fun and bring such joy. It makes a memorable family gift
  Ramona, 04.12.2018, Quebec City, Canada    
  My 2 grandchildren were amazed. The 4 year old kept looking at her 7 year old brother for his reaction. We took a video of their reaction. Priceless. Thank you.
  Rosemary Lynch, 03.12.2018, Bray. co. Wicklow    
  Magical incredible can't say how good it was and how much my girl will love it and I've passed on the message to everyone I know with kids also
  Steven Kennedy, 03.12.2018, Limerick    
  Loved the video - can't wait to give it to my grand-daughter
  Deborah Staines, 03.12.2018, UK    
  Amazing video and amazing prompt customer service
  Julie Francis, 03.12.2018, Perth Australia    
  Amazing!! What a special gift for the children. I can't wait to see thier faces when they get this personal message from Santa. Such good value and extremely well made
  James, 02.12.2018, Southampton    
  i love it
  dawn, 30.11.2018, queencreek    
  Absolutely brilliant video,amazing quality,wouldn't hesitate to recommend Elfi to friends and family,can't wait to show my Grandson,he will be delighted.
  Gaynor, 30.11.2018, Wales    
  Lovely video, my daughter is super excited!!
  Nadine, 29.11.2018, Athens, Greece    
  "The video is brilliant and can not wait to see my grandsons reactions when they see it ,it is also a great lenght I will definility use this service again thank you ,Phil
  Phil, 29.11.2018, Dublin    
  My kids loved 😍 and so happy for your
  Olga, 29.11.2018, Wellingborough    
  Absolutely wonderful. Our grandson & granddaughter were amazed.
  fiona, 27.11.2018, England    
  My boys are very happy thank you
  Lidia, 27.11.2018, Boston Lincolnshire    
  The video is amazing. I haven't shown my grandaughter yet but i'm sure she is going to love it
  Sarah, 26.11.2018, Bath    
  The video is gorgeous and my daughter's reaction to it was just beautiful. She was so amazed that Santa had pictures of our new house and her pets, and that he knew she went to swimming lessons. Have thoroughly recommended it to anyone I know with kids.
  Amanda, 26.11.2018, Mount Barker, South Australia    
  Fabulous. My grandson's face was a picture when he watched this. Went into nursery shouting Santa has my picture, saw my house and said I must brush my teeth. Priceless.
  Jackie Mac, 26.11.2018, Glasgow    
  I have never come across anything like this before and with my Nephew of an age where he is starting to understand Santa and what he's about this was perfect timing. I was completely taken back by how amazing the lengthy the video was and just over the moon with the whole thing. My Nephew was so excited when Santa said his name that he cried. Thank you so much Elfi for making my video so special and unique. We love it! When my niece is a bit older I will be definitely coming to you again. Thank you again for sprinkling our Christmas with some snowflakes!
  Chanice-Marie Hathaway, 25.11.2018, Calverton, Nottingham    
  The video was lovely. Children have not seen it yet so dont know how they will react. Photos not very clear. I found it hard to get the photos into focus.
  Susan, 25.11.2018, Donegal    
  Amazing video. The two children loved it. So well put together. Thank you
  Heather Thomson, 24.11.2018, Aberdeen    
  The video was fantastic good clear quality response time fast Great Service and credit to bringing surprise to small children Slan
  Margaret Foley, 24.11.2018, Tralee    
  The video was lovely, the expression on my granddaughter's face was wonderful (she's 3)
  carole, 23.11.2018, Leeds    
  Everything came on time, letters were flexible to alter. A great service !!! Happy Christmas everyone!!!
  CHRISTINE LOGAN, 22.11.2018, CO. DURHAM    
  Lovely letters, lovely paper. Overall very happy and had two very happy surprised girls. Definitely use elfi santa again.
  Claire, 21.11.2018, BROMYARD    
  Enjoy how you light up the childrens faces. Great 💡 idea.
  Cecilia, 21.11.2018, Bunch    
  Hi Santa and his elves ;) I want to say a Big Thank you! I am totally surprised by the quality. My niece was in heaven)) GREAT JOB! Definitely will order with you again :) All the best, Doina
  Doina, 21.11.2018, TILBURY    
  Thank you Elfi, my husband and I are delighted with the video for our three little granddaughters. We will be having a Chrismas Eve reveal and can't wait to see their little faces. It's that little bit of Santa magic. You have done a fabulous job, well done we will be back next year.
  Cherie Barnes, 19.11.2018, Perth, Western Australia    
  Great video - would recommend for all kids, my 2.5 yr old is a little too young still to understand the concept in itself but she smiles every time she sees her picture come up!
  Mandy, 19.11.2018, Dublin    
  My granddaughters loved it.in excellent behaviour now lol.very easy to make!
  Lynne, 18.11.2018, Belfast    
  The videos are great I have purchased three, I have found that the sibling video is not as great as the single child video however, less photos and personal references
  Vanessa, 18.11.2018, Brisbane    
  Worth every penny, its awesome. If i knew i would do it long time ago. I will do it every year from now on.
  Mihaela, 16.11.2018, Doncaster    
  My Grandson loved it. He knows now he must be good because Santa is watching him.
  Sharon McQuade, 16.11.2018, Peterborough    
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