Every purchase you make is a great challenge and a wonderful motivation for us. Together with Santa Claus, we do our best so that every child can have an unforgettable and magical time of happiness. In return, you send us truly wonderful messages, or sometimes even whole stories, which you can read below. Those reviews are 100% real, unedited, and added by our clients. They really warm our hearts.
Reviews
Thank you!
Your feedback (55 539):
Excellent. My granddaughter loved the one she had last year, and I’m sure she will love watching this one on Christmas Eve.
The hardest part is waiting to send it closer to Christmas - these videos are fun and bring such joy. It makes a memorable family gift
My 2 grandchildren were amazed. The 4 year old kept looking at her 7 year old brother for his reaction. We took a video of their reaction. Priceless. Thank you.
Magical incredible can't say how good it was and how much my girl will love it and I've passed on the message to everyone I know with kids also
Loved the video - can't wait to give it to my grand-daughter
Amazing video and amazing prompt customer service
Amazing!! What a special gift for the children. I can't wait to see thier faces when they get this personal message from Santa. Such good value and extremely well made
i love it
Absolutely brilliant video,amazing quality,wouldn't hesitate to recommend Elfi to friends and family,can't wait to show my Grandson,he will be delighted.
Lovely video, my daughter is super excited!!
"The video is brilliant and can not wait to see my grandsons reactions when they see it ,it is also a great lenght I will definility use this service again thank you ,Phil
My kids loved ? and so happy for your
Absolutely wonderful. Our grandson & granddaughter were amazed.
My boys are very happy thank you
The video is amazing. I haven't shown my grandaughter yet but i'm sure she is going to love it
The video is gorgeous and my daughter's reaction to it was just beautiful. She was so amazed that Santa had pictures of our new house and her pets, and that he knew she went to swimming lessons. Have thoroughly recommended it to anyone I know with kids.
Fabulous. My grandson's face was a picture when he watched this. Went into nursery shouting Santa has my picture, saw my house and said I must brush my teeth. Priceless.
I have never come across anything like this before and with my Nephew of an age where he is starting to understand Santa and what he's about this was perfect timing. I was completely taken back by how amazing the lengthy the video was and just over the moon with the whole thing. My Nephew was so excited when Santa said his name that he cried. Thank you so much Elfi for making my video so special and unique. We love it! When my niece is a bit older I will be definitely coming to you again. Thank you again for sprinkling our Christmas with some snowflakes!
The video was lovely. Children have not seen it yet so dont know how they will react. Photos not very clear. I found it hard to get the photos into focus.
Amazing video. The two children loved it. So well put together. Thank you
The video was fantastic good clear quality response time fast Great Service and credit to bringing surprise to small children
Slan
The video was lovely, the expression on my granddaughter's face was wonderful (she's 3)
Everything came on time, letters were flexible to alter.
A great service !!!
Happy Christmas everyone!!!
Lovely letters, lovely paper. Overall very happy and had two very happy surprised girls. Definitely use elfi santa again.
Enjoy how you light up the childrens faces. Great ? idea.
Hi Santa and his elves ;)
I want to say a Big Thank you!
I am totally surprised by the quality. My niece was in heaven))
GREAT JOB!
Definitely will order with you again :)
All the best,
Doina
Thank you Elfi, my husband and I are delighted with the video for our three little granddaughters. We will be having a Chrismas Eve reveal and can't wait to see their little faces. It's that little bit of Santa magic. You have done a fabulous job, well done we will be back next year.
Great video - would recommend for all kids, my 2.5 yr old is a little too young still to understand the concept in itself but she smiles every time she sees her picture come up!
My granddaughters loved it.in excellent behaviour now lol.very easy to make!
The videos are great
I have purchased three, I have found that the sibling video is not as great as the single child video however, less photos and personal references
Worth every penny, its awesome. If i knew i would do it long time ago. I will do it every year from now on.
My Grandson loved it. He knows now he must be good because Santa is watching him.
My granddaughter loved her message from santa ?
Gret video, joyful and engaging. It Washington vero easy to make. It will be, for the third year, a lovely Christmas gift for my little child.
I do this every year my little one loves the letter.
Great video, my boys loved it, would highly recommend. Very easy to prepare. 5*
Our 3yr of making these videos. Great service, great quality. Good to see new video choices each year and the message from Santa to mention he saw them last year. Nice touches that make this stand out from other products
Excellent film! Very easy to make!!
Only downside is my daughter wants to watch it all the time as she loves it :) we know it word for word lol
Very good and my son loved it.
just to see my granddaughters face light up was worth every penny,
My daughters name is missing. It’s an Irish name. She is called Ita (pronounced i -ta)
Please can you add it so she can have a more personalised video as “cutie pie” doesn’t quite work
Thank you
Elfi’s response:
Dear customer,
In order to report a missing name, please click on "missing name" while personalising the video and write down the name with your email, this way you will receive a notification as soon as the name is available in our database. All the missing names should be recorded within two weeks.
Shall you need our assistance, please email us at [email protected]
Kind regards,
Elfi team
Amazing video, worth every penny. My daughter loved it.
I tried several times to make payment and it would not accept I wanted to make 2 separate messages for my 2 Grandaughters after having received the first Christmas message free for my youngest granddaughter.
Elfi’s response:
Dear customer,
We have reach you on your email to help you out.
Sincerely yours,
Elfi team
As every year my kids loooved the video message from this year. Thank you sooo much?
I know my granddaughter will love her Santa video. It is a very well produced product and I hope to continue to get one each year from now on. Many 5hanks
Excellent my Granddaughter is going to love it. Can’t wait to show her
Fantastic and fast!
My grandaughter loved the video but you pronounsed her name wrong...Nevaeh
Pronounsed Nevay!!
Elfi’s response:
Hi Karen,
thank you for sharing your opinion. We will try to record that name for you once again. Please contact us at [email protected] and provide an example (or a link?) to that name proper pronunciation. We will deliver it to our lector.
All the best,
Elfi Team
Looks better than last year still not news for me but graphics seem a lot better
All the family are impressed with the video. My Daughter let my 5 and 2 year old Grandchildren watch it last weekend, a bit early for Christmas but all the adults were excited to see it also! It was lovely to see their reaction. As we get nearer to Christmas they will be watching again and again I'm sure.
Very professional looking, would recommend and will buy again. Thank you.
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