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Reviews

Every purchase you make is a great challenge and a wonderful motivation for us. Together with Santa Claus, we do our best so that every child can have an unforgettable and magical time of happiness. In return, you send us truly wonderful messages, or sometimes even whole stories , which you can read below. Those reviews are 100% real, unedited, and added by our clients . They really warm our hearts.

5,0/5 of (37283) reviews
Thank you!
Your feedback (37283):
  Fantastic video, lots of fun and personalisation , quick service also!
  Elaine Waggott, 07.11.2017    
  Just Absolutely Beautiful
  Debbie Mann, 07.11.2017    
  Fantastic my son loved it the family think it's amazing
  laura handforth, 06.11.2017    
  Great!
  Susen Turkbilegi, 05.11.2017    
  cannot use the name 'AYVA' how do I include this ? I also cannot use the Wowchwe voucher ?
  James Brosnan, 04.11.2017    
Elfi’s response: Hi James, thank you for letting us know. Our staff will contact you as soon as possible to help you in resolving this problem. The name Ayva that you had reported is awaiting on our written list to be recorded. The name will be available to be used one or two weeks before Christmas time this year. All the best! Elfi Team
Merry Christmas! Elfi
  Would love to order my video but still waiting for my Granddaughters name to be added "Evie" been waiting for about 6 weeks now :-(
  michaela Gubby, 02.11.2017    
Elfi’s response: Hi Michaela, thank you for your opinion. We have added your name to our list right after you sent it, but the time to record and add the name to our website takes some time. Please visit us and check the name list one or two weeks before Christmas this year. All the best! Elfi Team
Merry Christmas! Elfi
  Absolutely loved the result and can't wait for my 2 girls to watch this on Christmas Eve! It was easy to complete, I did mine on my phone and received the completed video via email within a couple of hours. I would definitely use this site again.
  Leann Saxton, 02.11.2017    
  Absolute fantastic very happy with the Video my daughter loved it and would recommend everyone to get this brilliant and wonderful video . Really happy customer
  Sarah Yearsley, 31.10.2017    
  A poem for Father Christmas I would like to thank you for the Father Christmas video you sent to us! From now on every year it will be a must! So i have written you this rhyme, as my boy's could not believe that Father Christmas would have the time . I told my boy's Father Christmas only sends them to the children that have behaved the best, so they must have behaved better than the rest. So I told my children to carry on being good, or they could slip down the list they both understood. My children have been telling everyone they are on the top of the list, the smiles on there faces no one should miss. So I hope you like my thank you rhyme, and we will contact you next year this time! Kind Regards Aaron Wootton
  Aaron Wootton, 30.10.2017    
  Lovely excellent my granddaughter loved it highly recommend anyone to buy this
  Maria Mepstead, 30.10.2017    
  Brilliant
  Jodi S, 29.10.2017    
  I bought this for my Grandaughter now she understands a little about Santa Absoluteky fantastic Santa says name Age and something about her She will be really excited when she sees it The ability to add personal photos really makes this the perfect suprise
  Kim Phillipson, 28.10.2017    
  Not disappointed at all. Really good quality setting and Santa. I bought three in the end and wish my own daughter (10 months old) was big enough to understand so I could buy her one! Completely recommend.
  Bex T, 25.10.2017    
  Nice video but Disappointed that they didn't mention before buying only a few names available to select from. Not as personal as I expected
  Sultan Hassan, 18.03.2017    
  FANTASTIC! Santa seems so real I was amazed! Story is great. Fab all together! Worth every penny.
  Kamila Whiteman, 07.03.2017    
  yes it was a lovely little video to show my children. one quick question, is it possible to keep the little video alive, so that I can show it to my children when they are older, look forward to your reply thanks suzanne
  suzanne gavan, 16.02.2017    
  Fantastic video, my little girls absolutely loved it. It was magical. Only one thing I can criticise on and that is; my daughters names were not on the list, so it would be nice if there was an availability to type in the child's name.
  Vanessa Cross, 25.01.2017    
Elfi’s response: Dear customer, thank you for your message we will make sure your daughters names are added on the list for next Christmas. Yours sincerely, Elfi team
Merry Christmas! Elfi
  Brilliant, top quality personalised video, totally recommend it
  Julie G, 20.01.2017    
  Great - kids loved it
  Alys Sawell, 15.01.2017    
  Absolutely Magical. My son loved it & was mesmerised. Well worth it! See you next year lovely people
  angela Hope, 10.01.2017    
  The film was lovely, our little boy was amazed to hear Father Christmas talking to him
  M Baillon, 10.01.2017    
  For me this video made christmas day. It was the perfect day to set the tone and my son age 6 absolutly believed it! The combination of Santa using My sons name along with actual photo's made it and even more magical experience and Ihave to say an emotional one for me as Seeing my Son watch rhe video with such delight really touch my heart! Definately signing up again for next year!
  Jo Thompson Thompson, 10.01.2017    
  Absolutely beautiful, my boys loved it
  SUZANNE CLARKE CLARKE, 09.01.2017    
  The kids really loved hearing their names and seeing the photos. Only issue was that it was not clear that for 2 kids that you needed to put in photos with both of them in it so it ended up that one appeared first and then when it got to the Nice List the other one appeared.
  Rosaleen O'Kelly, 09.01.2017    
Elfi’s response: Dear customer, please send us an email next time at [email protected] so we can fix this problem of mixed photos. Yours sincerely, Elfi team
Merry Christmas! Elfi
  My neice loved the santa message video she was shouting at the screen as he was searching for her on the good list the relief on her face when he found her was heartwarming. The site was easy to use and i will be ordering next year for all my neices and nephews the wowcher deal was money well spent but i did have an issue with it working on my phone and ipad it eventually worked on my sisters phone
  Elaine Strawbridge Strawbridge, 09.01.2017    
  Brilliant and excellent value for money. The children were totally memorised
  Brenda Emmerson, 09.01.2017    
  Our sons were totally amazed by the video - as were we! Its accuracy and 'authenticity' were exceptional, and the length was ideal for keeping young, excitable minds engaged. Our family will cherish this for many years - thank you!
  Orlette Beharry, 09.01.2017    
  Excellent! Very quick service. Completely enthralling video, made Christmas Eve even more exciting. Would of liked a Hong Kong option though for places to live .
  Sandra Sandra, 09.01.2017    
Elfi’s response: Dear customer, thank you for your message we will do our best to add Hong Kong in the option for the next year. Yours sincerely, Elfi team
Merry Christmas! Elfi
  This was a great way to end the Christmas build up with the children watching it before bed on Christmas Eve. Only down side was my daughter's name was not on the list of choices but managed to find one that sounded similar. She didn't notice! Would recommend and will do it again next year.
  Neil Gauld Gauld, 08.01.2017    
Elfi’s response: Thank you for your message, I have emailed you, please let us know what is your daughter's name so we can add for next year. Yours sincerely, Elfi team
Merry Christmas! Elfi
  Brilliant, very well done, and my Grandson was so happy...
  Geraldine Geoghegan, 08.01.2017    
  Excellent Customer Service. Fantastic Video. Delighted Children. Thank you.
  J O Driscoll, 07.01.2017    
  My daughter was stunned Santa knows everything :) She really enjoyed it, we watched just before she went to bed on Christmas eve.
  Sandor Pinter Pinter, 06.01.2017    
  Loved the video, but could you add Matilda to your list next time please
  Evelyn Treacy, 04.01.2017    
Elfi’s response: Thank you for your message, Matilda will be added for next year. Yours sincerely, Elfi team
Merry Christmas! Elfi
  That was fantastic.Kid's enjoy.
  Liene Kreicberga, 30.12.2016    
  My daughter loved the finished product. It helped her go to bed on Christmas eve. She heard every personalised part and often repeats it now. My only dissappointment was that the preview didnt play very well on my iphone, but kept getting stuck and sounded very stuccato. I almost returned it. However once downloaded to a computer, played beautifully with no problems. This might be worth mentioning to orospective buyers.
  Jacq Fala, 29.12.2016    
  This video made my little granddaughters Christmas Eve really special. She watched it just before she went to bed so she had lovely thoughts to fall asleep with. Better than any Santa letter. Fantastic service.
  Anne Earl Earl, 27.12.2016    
  My children loved the letter and the listened to me delightfully when I read it. I took a little bit more than I expected to arrive, but still got in time. I recommend it!
  Isabel Mendoza, 26.12.2016    
  Very quickly arrived, very good impression
  Ispasoiu Eduard, 25.12.2016    
  Excellent service and children very happy with video. Thank you. Also very good response and prompt action when there was a slight problem with the first copy.
  Joan McDermott, 24.12.2016    
  Im really happy with the elfi video. The only drawback is that it dont comes in swedish. Hoppfully its comming.
  Mats Andersson, 24.12.2016    
  Absolutely brilliant customer service and a very well-made video...overall, we are very satisfied and every friend we showed bought a video too! Thank you!
  Ian Nash, 24.12.2016    
  Excellent video. My 5 year old son was amazed by it. Will do it again next year.
  Debby Wellington, 21.12.2016    
  Brilliant my son was amazed watching it!!
  Kay Skitt, 15.12.2016    
  Very happy with the video, although we purchased for 2 kids and only one of the kids names were included on the naughty/nice list so we had alittle explaining to do but other than that we were delighted with their reaction.
  Marc Jamieson, 14.12.2016    
  Wonderful video! We were surprised for the quality of the video and how you add our pictures and names. thanks
  Pilar M, 14.12.2016    
  The video is great... but I noticed that another review had the same issue as me. Before showing my 2 daughters, I skimmed through the video and noticed that Santa had said "You live here" but was a picture of my daughter's toy she wants for Christmas. I know I checked the pictures I submitted before ordering so to know that I wasn't the only one that had the same issue doesn't make me feel as bad... but I paid nearly $20 for this, so I expect better. Wish we are able to at least view the video (or the parts that we personalized) before our payment is submitted.
  Tiffany Domingo, 14.12.2016    
Elfi’s response: Please check your emails, we can fix the problem. Yours sincerely, Elfi team
Merry Christmas! Elfi
  Letter from Santa Claus was great for our 5 year old granddaughter who thought it was fantastic.
  Andrew Cain, 12.12.2016    
  I have not received my letter which was posted 10 days ago - very disappointed in this service - despite having contacted them - no response
  Laura Gargan, 12.12.2016    
Elfi’s response: Dear customer, our letters are delivered within 10 working days, you should receive it by Wednesday from now, I have emailed you. Yours sincerely, Elfi team
Merry Christmas! Elfi
  Excellent video, greatly enjoyed by our 7-year-old grandson and near-2yo granddaughter. Happily, young Michael is still a believer and is determined to be on best behaviour - at least up to the 25th! Thanks, nice concept.
  Roger Ware, 11.12.2016    
  Absolutely wonderful video! Our son is just learning about christmas and to see his eyes widen when his name was mentioned and photos appear was unforgettable!! Its so quick to put together for busy parents and the finished video is received within hours. First class service and we are looking forward to next years video. Thanks Elfi
  Hellen Hamilton-Murphy Hamilton-Murphy, 08.12.2016    
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