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Reviews

Every purchase you make is a great challenge and a wonderful motivation for us. Together with Santa Claus, we do our best so that every child can have an unforgettable and magical time of happiness. In return, you send us truly wonderful messages, or sometimes even whole stories , which you can read below. Those reviews are 100% real, unedited, and added by our clients . They really warm our hearts.

9.8/10 of (37234) reviews
Thank you!
Your feedback (37234):
  My Grandson is over the moon with his message from Santa.
  Geraldine Argyle, 24.11.2017    
  Great video.. I love it ! I’m sure my daughter will love it.. is will be great Christmas present for her..when I watched video the magical feeling that I had returned to my childhood and the Christmas tale ...can’t stop watching :-)))
  Natasha Kowalska, 24.11.2017    
  Great video the boy cant stop watching it : )
  Alec Bill, 24.11.2017    
  Bloody awesome! Thank you!
  Kevin Bryson, 24.11.2017    
  Can you confirm if you will be adding Millie to the list? I have reported it missing but nothing on as yet? Thank you
  Paula Barr, 23.11.2017    
Elfi’s response: Dear customer, Thank you for your message. We will be recording all the missing names at the beginning of December 2017 and adding them to our website shortly after in the same month. Sincerely yours, Elfi team
Merry Christmas! Elfi
  Truly magical really pleased with the result
  Pat Cook, 23.11.2017    
  Beautifull gift. Great customer support. Thanks
  Paulina Mrozik, 23.11.2017    
  Very pleased with the video, I know My daughter will love it. Would recommend to friends. Thankyou x
  Julie Branch, 23.11.2017    
  Lovely. My nephew was mesmerised.
  Becky, 23.11.2017    
  Great video and i know my daughter will love it. Just would have been better if her name was on the list or there was an option to type it in.
  Erica Vermaak, 23.11.2017    
Elfi’s response: Hi Erica, thank you for sharing your opinion. Please send to us that name at [email protected] as we will record all new missing names next month and they will be available on the website in the middle of December. All the best! Elfi Team
Merry Christmas! Elfi
  I purchased letter for a family member, for the child. Very impressed with the speed and quality of the product! Thank you so much.
  Nadim Thobhani, 23.11.2017    
  Fabulous idea. Great customer support. Will definitely buy again
  Jacinta Murphy, 23.11.2017    
  Was really disappointed with this year's video. Not all the photos were shown and it was nowhere near as good as 2016. Will have to think seriously before I do this again. Sorry!
  Brenda Emmerson, 23.11.2017    
Elfi’s response: Hi Brenda, thank you for sharing your opinion. From what we can see in your order all pictures were attached properly and there is no error in that purchase. We are very sorrythat you are disappointed, we try our best to proviade the best possible quality of our products, all videos are in the full HD. Please remember that anytime you don't feel satisfied with our products you can ask for a refund. Please contact us at [email protected] We will do our best to solve that issue. All the best! Elfi Team
Merry Christmas! Elfi
  The video is brilliant, we're really impressed with the quality and our children will love it. I'd definitely recommend it. I would say that the instructions when uploading are very clear & simple apart from the section where you upload either a photo of a present or type in text. I didn't realise that you could put more than one line in and so just typed in one item although the video is for two children. We're hoping to get away with it as the younger one always copies his big brother!
  Debi Petch, 22.11.2017    
  Fantastic video. My 2 children were memorised. My little girls name BETH was not on the list however which was a little disappointing. Also at the end of the video Santa goes into his sleigh to deliver the presents, my children couldn't understand why he was leaving the north pole in November to deliver the gifts, maybe this is something you could change. Still worth the 5 stars!
  Anna Twomey, 22.11.2017    
  Its amazing! My granddaughter is going to love it. Can't wait to show her.
  Karen Phillips, 21.11.2017    
  Hi Will you be adding the name Maisie to the list? Thanks Kay
  kay Jones, 20.11.2017    
Elfi’s response: Hi Kay, Thank you for your message. We'll be adding Maisie to our list in December. Should you have any further questions, please mail us at [email protected] Sincerely yours, Elfi team
Merry Christmas! Elfi
  This was very good my granddaughter loved it she plays it over and over.
  Ann HEDGES, 20.11.2017    
  Really nice
  Andreea Negru, 19.11.2017    
  Our children loved their video.
  Isabelle Shadwick, 19.11.2017    
  High quality production I ordered the two child scene; I was a little disappointed to only get one child’s name read out Other than that very happy
  Steph Dickinson, 19.11.2017    
Elfi’s response: Dear customer, Thank you for your message. I've sent you a email since this is not a normal situation. We would like to have a look at your order and fixed it. Yours sincerely, Elfi team
Merry Christmas! Elfi
  Brilliant,my three grandchildren loved it,watches it all the time they can’t believe that Santa knows their names
  Jane Gates, 18.11.2017    
  My grandsons we in awe of the video and they wanted to watch it again and again would definitely recommend getting this to friends and family
  Maria Waterer, 17.11.2017    
  What a wonderful idea love everything about the video the only thing I would say is it would be a good idea to be able to add more pictures of what children want in the siblings one as writing it on doesn't really work for smaller children that don't read yet but seeing a picture of what they want in my option would make it special. Will definitely buy again
  Kim Stonebank, 17.11.2017    
  Brilliant my grandsons will love it .
  Clive Prior, 17.11.2017    
  My nephews name was not on the list so I had to choose an alternative. Hopefully by December it will be added and then I can update the video. I am more excited than him - can't wait to see his enthusiasm!
  Han El, 16.11.2017    
Elfi’s response: Hi Han, thank you for sharing your opinion. We hope you reported that missing name via our website. If not, please let us know at [email protected] All the best! Elfi Team
Merry Christmas! Elfi
  Absolutely brilliant. My nephew loved it and so did his mum and dad and auntie. Excellent for children of all ages, very magical
  Marilyn Melhuish, 16.11.2017    
  Fabulous
  Natalino Bennetti, 16.11.2017    
  Absolutely brilliant. Really professional. believable and well-produced. Children grow up so fast these days so let the magic last as long as possible, thats what I say.
  Stephen French, 16.11.2017    
  My daughters name is not on the list, her name is Luna. I’ve already paid for a voucher from living social. Will her name be recorded soon so she can have this by Christmas?
  Gina Delaney, 16.11.2017    
Elfi’s response: Hi Gina, thank you for reporting a missing name. All such names will be recorder at the beginning of December and added to our UK website in the middle of December. Should you have any further questions please reach us at [email protected] All the best! Elfi Team
Merry Christmas! Elfi
  Just great for the kids i love seeing there faces.
  Zoe Dymond Dymond, 16.11.2017    
  Absolutely lovely. My Granddaughters smile melted my heart
  Maryann Kruse, 16.11.2017    
  Our little ones loved the video and were mesmerized that Santa knew so much about them! it's just lovely.
  Shihara M, 15.11.2017    
  Fantastic magic for little ones at Xmas. I know our granddaughters will love it. Extremely easy to set up the video.
  Lyn Denny, 15.11.2017    
  Really lovely my grandchildren will love them
  Heather Male, 14.11.2017    
  Amazing could not recommend enough
  Vikki Souter, 13.11.2017    
  Absolutely fantastic - the entire family watched it with the children and we were all amazed. Thank you! xx
  Kate Wellings, 13.11.2017    
  Absolutely brilliant ! So easy to complete and the service was amazing Our kids are going to love it xx Can t wait for them to see it 😊 thankyou x and well done i will definately be back next year Merry Christmas x
  Shelly Sullivan, 12.11.2017    
  The video is great but you should give the option to get it on dvd too
  Rebecca Munro, 12.11.2017    
  what a super amazing video to buy for a treasured little one .I sent mine to friends and it's moved them to tears .Beautiful the fact father Christmas knows your child's name, where they live , what they want fur Xmas ,the special person in their lifes and pictures if of these are in the video makes it so special down load and keep forever .100 percent recommend .The joy of seeing your child or grandchild light up with excitement unmissable .
  gembem claire, 10.11.2017    
  We haven’t yet shown our son as Christmas is a few weeks away but I have seen it and it’s fantastic I am sure my son will love it!
  Sam D, 10.11.2017    
  I am still waiting to hear from you as I have sent you my boy's name to be added (Memphis), so he doesn't feel left out when he hears my little girl's name...
  Sonia Goodwyn, 10.11.2017    
Elfi’s response: Hi Sonia, thank you for sharing your opinion and reporting the missing name. All new names will be recorded at the beginning of December 2017 and added a week of two before Chritmas time this year. All the best! Elfi Team
Merry Christmas! Elfi
  It's the second year I'm doing this and it's already become something my children look forward to receive (the video message from Santa). Children try harder to ensure they are on the 'good list' :)
  Jola Rozpond, 09.11.2017    
  Second time ordering, amazed by the quality and family members all agreed how well made it was, I will gladly continue to order.
  Jim Mcmillan, 09.11.2017    
  My family love this videos its a Christmas present for our child and her cousins they are so happy !
  Ivanka Dimitrova, 09.11.2017    
  This was fantastic my 2yr old loved it will be looking to do a full one soon!!!
  Marc Andrews, 09.11.2017    
  Amazing video. My daughter loved it. Thank you
  Sapna Arora, 08.11.2017    
  I am very disappointed with the fact that my Grandsons name was not available. To make it worse santa says, “my little boy, Violet “. Even if he has said, and Violet would have been better.
  Lauren Smith, 08.11.2017    
Elfi’s response: Hi Lauren, thank you for sharing your opinion. Unfortunately, we cannot identify your order at the moment. Please contact us and send your order number, so we will be able to help you in this case. All the best! Elfi Team
Merry Christmas! Elfi
  Fantastic video, lots of fun and personalisation , quick service also!
  Elaine Waggott, 07.11.2017    
  Just Absolutely Beautiful
  Debbie Mann, 07.11.2017    
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