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Reviews

Every purchase you make is a great challenge and a wonderful motivation for us. Together with Santa Claus, we do our best so that every child can have an unforgettable and magical time of happiness. In return, you send us truly wonderful messages, or sometimes even whole stories , which you can read below. Those reviews are 100% real, unedited, and added by our clients . They really warm our hearts.

9.8/10 of (29189) reviews
Thank you!
Your feedback (29189):
  I love this video brought it for my sons first Christmas :)
  Laura Kealey, 25.11.2016    
  Very nice:-) Very fast :-)
  Witek L, 25.11.2016    
  Hi The bits I could watch were nice, but complete version would not download
  Lesley Marl, 25.11.2016    
Elfi’s response: I have contacted you so we can fix the problem, please check your emails. Yours sincerely, Elfi team
Merry Christmas! Elfi
  Good video but very expensive for what it was, bought through Wowcher and was very complicated as two merchants were selling the same deal at different prices
  Ingrid Rowse, 25.11.2016    
  Excellent product and kids loved it.. definitely use this again
  Julian Lindsay, 25.11.2016    
  My grandchildren absolutely love getting a video from santa. They sat open mouthed as he said their names and showed pictures x
  Mrs S Walker Walker, 25.11.2016    
  My son absolutely loved it. Really special video to keep also.
  Cass Marsh, 25.11.2016    
  Fantastic idea. My son love it. Worth every penny
  Agnieszka Pior, 24.11.2016    
  Wonderful - can't wait to send it to the grandsons in December.
  Elizabeth Myers, 24.11.2016    
  it was a good video but my grandson couldn't figure who little hero was his name is chad I tried to get you to change it but you ignored me
  jerry pixley, 24.11.2016    
Elfi’s response: Dear customer, I do not think we have received your email since we are trying our best to answer everyone. I have sent you an email so we can fix the problem. Yours sincerely, Elfi team
Merry Christmas! Elfi
  Fantastic very pleased
  Debbie Hodgetts, 24.11.2016    
  My grandchildren all loved their videos and couldn't believe their eyes when they the photos they couldn't believe all the places he had been with them so this video just convinced them even more that their mummy was right and he was everywhere wonderful magical time for them thank you
  Debbie Stirling, 23.11.2016    
  Good idea however didn't have my daughters name and also the pictures were all messed up when you do three kids. They show a picture of your child when they say it's a present, it good for one child and not two or three
  Chris Pinches, 23.11.2016    
Elfi’s response: Dear customer, please contact us at [email protected] so we can fix the problem with your photos. Yours sincerely, Elfi team
Merry Christmas! Elfi
  Rubbish. I still haven't received the email despite emailing Elfi numerous times
  Lorraine Douglas, 23.11.2016    
Elfi’s response: Could you please write us an email at [email protected] and tell us what is wrong with your order? Yours sincerely, Elfi team
Merry Christmas! Elfi
  My son loves this. He thought it was amazing that santa knew his name, age & where he lived. He keeps watching it over again!
  Tanya Gray, 22.11.2016    
  MY DAUGHTER LOVED IT.SO DID I!!
  STELLA STELLA, 22.11.2016    
  Absolutely wonderful. My children were amazed. The sheer suprise on their faces when their gifts they wished for popped up and then their photo and santa actually talking to them by name! It worked a treat and they are so excoted. What a wonderful pre xmas present for any child! And the customer service fantastic x
  Victoria Murray Murray, 22.11.2016    
  Grat idea for kids. My son was very exited.truly magical !!
  Alex Dos santos, 22.11.2016    
  I love it
  Ivanka Dimitrova, 21.11.2016    
  Love this!I am saving it until Christmas Eve to show the children but I have already watched it back over and over again.This definitely puta the magic back into Christmas and I know my children are going to love it.I would highly recommend!!
  Samantha Wilkes, 21.11.2016    
  O and it will be much easy for all if we can just wright the names of the kids not to choose from a list
  Ivanka Dimitrova, 21.11.2016    
Elfi’s response: Thank you for your review, we will consider it for the next year. Yours sincerely, Elfi team
Merry Christmas! Elfi
  Its great
  Ivanka Dimitrova, 21.11.2016    
  I love it its really magical i. Ant wait to show it to the kids
  Ivanka Dimitrova, 21.11.2016    
  Rubbish cant even put my son and daughters name in .waste of money
  katrina Smith Smith, 21.11.2016    
Elfi’s response: Santa does greet the children by their names in the videos. Please write us to [email protected] so we can solve the problem. Yours sincerely, Elfi Team
Merry Christmas! Elfi
  Omg, this brought tears to our eyes. It was so lovely. Such a special and personal message. Totally brilliant.
  Lynn Swingle, 20.11.2016    
  Truly wonderful full of the Spirit of Christmas the grand children will love it. Fantastic can't wait to see the surprise on their faces when Santa mentions them by name.
  Graham Levett, 20.11.2016    
  Was quickly delivered. Love it . Only place I could get one written for a class. Thankyou
  Rebecca Hardcastle, 20.11.2016    
  Loved the result. Only slight negative was when I checked the names for my nieces (was going to recommend to my sister) one was not there - mae or even may
  Emma Greenaway, 20.11.2016    
Elfi’s response: Santa greets the children by their names in the max. of 3 names. For more than three children you can replace the names by a sweet name for all of them, please write at [email protected] so we can help you out. Yours sincerely, Elfi Team
Merry Christmas! Elfi
  Fantastic idea, my grandchildren thoroughly enjoyed their personal message to them. Thank you
  Diane Pinson, 19.11.2016    
  Fantastic my grandaughter loved it. Thank you
  rachael dar, 19.11.2016    
  Great idea,kids loved it.Video message from Santa was so beautiful. Fantastic surprise.Amazing letters,so many choices. Highly recommended, we will use this service next year as well.Thank you very much.
  Magdalena Roksela, 19.11.2016    
  Delighted with the video, just a shame my daughters name was not on the list.
  Alan Thompson, 19.11.2016    
  Very happy with this service
  Joanna Willians, 18.11.2016    
  Very clever, very good,one of the best I have seen, thanks.
  Susan Rogers, 18.11.2016    
  Fab video only thing was name pronounced wrong as Shea but pronounced SHEEYA! fab graphics and will make him smile I am sure!
  siobhan corbett, 18.11.2016    
  Absolutely amazing my daughter was thrilled and mesmerised
  Halina Falinska-Zimnoch, 18.11.2016    
  Kids still talking about santa they loved hearing from santa thank you
  Samuel Halsa, 18.11.2016    
  Absolutely brilliant my daughter was mesmerised .thanks
  Rhian Richards, 18.11.2016    
  Very good quick and my son loved it
  Pat White, 18.11.2016    
  Magical for the kids
  Andre Lawson, 18.11.2016    
  Such a wonderful video for my son, fully captures the magic of Christmas - would recommend.
  Carly Allan Allan, 18.11.2016    
  Please help cannot find how to e-mail you want to order but have an important query??
  Victoria Burton, 17.11.2016    
Elfi’s response: You can email us at [email protected] Regards,
Merry Christmas! Elfi
  Amazing little video! Totally worth every penny and so well done!
  MICHELLE O'Brien, 16.11.2016    
  Beautiful video for your little ones but limited on names well worth it though
  Karen Cholmondley, 15.11.2016    
  Fantastic! Worth every penny! My nieces loved it and so did the whole family!
  Michelle O'Brien, 09.11.2016    
  Thank you for your answer I will be ordering asp
  Teresa Cottage, 09.11.2016    
  Can you add Canada to the list of countries? I would live to send as a gift! Thank you
  Angela Lindsay, 08.11.2016    
  Why video would love one for my grandson but no one else has a video player nowadays
  Teresa Cottage, 08.11.2016    
Elfi’s response: Dear Teresa, Thank you for your message. You don't need a video player to watch our video. When you order it, we send a link which you can open in a browser and watch this video on your computer. Yours sincerely Elfi Team
Merry Christmas! Elfi
  What an amazing amazing video for my three young children to watch this evening!!The quality is absolutely superb, and almost brought me to tears knowing how magical my children will find this!...not to mention how blown away they will be seeing pictures of us all on there too. Im besides myself with excitement of wanting them to watch it! Thank you so so much for such a wonderful start to this Christmas! I will be sure to pass this website on to all friends and family who have children. Well worth every penny :) I will certainly be back next year to do this again xx Andrea, Swansea UK
  Andrea Heffernan, 08.11.2016    
  The videos are always of great quality and I was really pleased to be able to find my daughters name on the selection list this year. It's a pity Santa couldn't say it properly but I suppose you can't have everything. Thank you. (For your info Alaya is said ' A-lay-A' :[email protected])
  Paul Hammerton, 06.11.2016    
Elfi’s response: Dear Mr Paul Thank you for sharing your opinion. We will do our bes to fix this problem as soon as possible. Our staff will contact you today to explain this situation. All best Elfi Team
Merry Christmas! Elfi
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