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Every purchase you make is a great challenge and a wonderful motivation for us. Together with Santa Claus, we do our best so that every child can have an unforgettable and magical time of happiness. In return, you send us truly wonderful messages, or sometimes even whole stories, which you can read below. Those reviews are 100% real, unedited, and added by our clients. They really warm our hearts.

Thank you!
Your feedback (41717):
  KarlyRay and Dakota loved their letters from Santa
  Barbara Mulvihill, 08.12.2017   
  I didn’t get to show my son the video. I thought the expiry date was feb 10, 2017. Not December 2, 2017. So disappointed
  Katherine MacCalman, 08.12.2017   
Elfi’s response:Hi Katherine, thank you for sharing your opinion. You have used a free version of our video which has a very short expiry date and also can be opened just 3 times. Only a fully-paid product has no expiry date. All the best! Elfi Team
Merry Christmas! Elfi
  I loved the idea a lot but was disappointed to find the names had to be chosen from a list rather than just entering the names you want. I couldn’t get my daughter’s name. As I was doing it for her and her brother using just my dear would not have the same impact. I have requested for her name to be added to the list. Please can you let me know when the list is updated, hopefully in time for Xmas. Thanks.
  KANCHAN, 08.12.2017   
Elfi’s response:Dear customer, All names reported before the 7th of December are going to be added as soon as possible, otherwise if you have reported your name after this date it is unfortunately too late for this Christmas but it will be add for the next seasons. Kind regards, Elfi team
Merry Christmas! Elfi
  Great idea. I just wish we can add more photos or video
  Ilons, 08.12.2017   
  My daughter was so happy to receive this letter and took it into school to show her friends and teachers, it was brill
  Karen Darby, 07.12.2017   
  I unfortunately have had not received my letter just won't work for me
  lesa hudson, 07.12.2017   
Elfi’s response:Dear customer, I see in our system that you have bought coupons but haven't used them yet. We will contact you to assist you to use your codes. Kind regards, Elfi team
Merry Christmas! Elfi
  Last time we did this we had our daughters name but not this year????????????? Xanthe
  Andrew Beirne, 07.12.2017   
Elfi’s response:Hello, Could you please report the missing names or send it to us at [email protected]? Kind regards, Elfi team
Merry Christmas! Elfi
  My daughter was so thrilled with the letter . It was the best one i have purchased . Wished I knew about this last year .
  David, 07.12.2017   
  for my lovely grandkids xxxxxxxxxx
  [email protected] fyfe, 07.12.2017   
  I really liked it a lot but was disappointed I couldn’t get my daughter’s name. As I was doing it for her and her brother, I didn’t think it was fair to use his name but not hers. “My dears” didn’t have the same impact - I had hoped to make it more personalised for them.
  Joy Kauffmann, 07.12.2017   
Elfi’s response:Dear customer, Have you been reported the missing names so we can record them? Kind regards, Elfi
Merry Christmas! Elfi
  best ever greatly put together brought the belife back into my granddaughter thankyou
  BARBARA BUCKLEY, 07.12.2017   
  Great service! My grandchildren will be delighted .... even my 12year old who has now ‘worked it all out’.
  Stella Price Hughes, 07.12.2017   
  Still waiting for a name to be added. What I don't understand is that I had the same problem last year. Why isn't the still on there?????
  Grantly Butters, 07.12.2017   
Elfi’s response:Dear customer, Have you reported the missing name? We are going to record all the missing names within a few days and they will be soon added to our website - before Christmas. Kind regards, Elfi team
Merry Christmas! Elfi
  Grandchildren loved it. Watched numerous times.
  Pam W, 06.12.2017   
  We loved it. My daughter's face when Santa said her name and showed the pictures of her, was priceless. The video was longer than expected, but a pleasant surprise. Would definitely recommend it.
  Amanda, 06.12.2017   
  What date are you adding the new names? I am looking for Luna. When can I come back to order?
  Gina Matthews, 06.12.2017   
Elfi’s response:Dear customer, We will record the missing names within a few days it should be soon available on our website, for sure it will be before Christmas. Kind regards, Elfi team
Merry Christmas! Elfi
  Fabulous grandson loved the video
  melanie Woodward, 06.12.2017   
  It was amazing suprise to my daughter ! Thanks Elfi !
  Olivia, 06.12.2017   
  my grandaughter was delighted ,it was well laid out. worth every penny
  ann ferguson, 06.12.2017   
  Great really loved it unfortunately no name available for my younger daughter , but apart from that amazing ?
  dale thiedeman, 06.12.2017   
Elfi’s response:Hi Dale, thank you for sharing your opinion. Have you already reported us that missing name? This week we will record all ushc reported, new names. All the best! Elfi Team
Merry Christmas! Elfi
  I absolutely love the video I bought 4 last year for other family my boys loved it . I got it this year and got Santa letter still awaiting letter can't wait well worth it.
  Mary Kelly, 06.12.2017   
  Kids where over the moon.
  Trevor Clegg, 05.12.2017   
  Magical experience for children.well worth the money! Children are amazed.
  Lucy Matthews, 05.12.2017   
  truly amazing and magical. my 3x kids loved it!!, and gave them the christmas spirit like never before. thanks elfi
  scott crawford, 05.12.2017   
  Absolutely amazing! The production and content is superb...highly recommended
  Stephen Cocksedge, 05.12.2017   
  I want to send my granddaughter a video, but you don't have her spelling. Can you help please?
  Angela Hassan, 05.12.2017   
Elfi’s response:Hi Angela, thank you for sharing your opinion. Please send us today that missing name and spelling on [email protected] All the best! Elfi Team
Merry Christmas! Elfi
  Just magical my son loves it and watches over and over would recommend to everyone
  Nicola Canning, 05.12.2017   
  We love this service! HUGE thanks to everyone involved! Really makes Christmas that bit more magical!
  Anna Chattoe, 05.12.2017   
  Absolutely amazing. My son's jaw dropped when he saw Santa knew his name.
  Shantel, 05.12.2017   
  Absolutely Brilliant. I was almost in tears to see the happiness on my grand children faces. Video superb and a great lovely letter. Will keep doing this for as long as I can.
  Gordon Riggs, 04.12.2017   
  My daughter absolutely lit up the moment she heard Santa Clause say her name AND he even had a picture of her ;) The joy my daughter experienced from this video far surpassed the relatively small cost of this video. I will certainly do this again next year and so on, not to mention I've told all my parent friends about this too. Good work!
  Andy Thomas, 04.12.2017   
  STELLA LOUKAIDOU, 04.12.2017   
  Lovely , I’m sure my grandson willl love it
  Shelagh Smailes Smailes, 04.12.2017   
  unable to find the name I require for my Grand daughter can you help?last year sent my Grand son a video he loved it. thanks Jeff
  jeff carter, 03.12.2017   
Elfi’s response:Hi Jeff, thank you for sharing your opinion. Please send us that missing name to [email protected] and we will record it this year in the middle of December, so then, if you already had bought a video, we will be able to edit your movie and add that missing name. All the best! Elfi Team
Merry Christmas! Elfi
  A bit long but kids loved it
  Teresa Campbell, 03.12.2017   
  Super. Lovely printable count down to Christmas with add picture.We love it so do the children
  Julie Rich, 02.12.2017   
  Great site
  Carley Khelifi, 02.12.2017   
  I was so much excited while wached the video and feeling as child...:)My son will be very much surprise with this video where i prepare to show him a day before Christmas. Guess its will be last Chrismast where he still belive Santa is real:) Thanks!
  J D, 02.12.2017   
  Amazing idea! I wish I had this when I was a kid... Great job! My daughter will love it!
  MIRCEA COZMA, 01.12.2017   
  Love the idea was going to order for 4 of my children but alas 3 names are there and 1 is not, Keris is not on your list, not even the welsh cerys, I couldn't have 3 names said and 1 left out so unfortunately I will not be able to order, what a shame
  Gemma Smallbones, 01.12.2017   
Elfi’s response:Hello, Thank you for your message. I've been reporting the name Keris and its Welsh version Cerys. All missing names will be recorded in the beginning of December and added to the list until the middle of December 2017 so you will be able to create a video with the 4 names of your children. Should you need any assistance please contact [email protected] Kind regards, Elfi team
Merry Christmas! Elfi
  I love it.
  Edyta Miakisz, 01.12.2017   
  Love it
  Cheryl O'Leary, 01.12.2017   
  I'm very happy with the whole service. Kids were surprised and very happy . Thank you
  Marta Kaczmarek, 30.11.2017   
  My daughter was amazed by the video. We watched it together and it was special. She couldn't believe Santa had her letter and also knew and had a picture of our house. The only negative is I think the video is only valid for a year. I have a collection of memories for my daughter for when she is older and I would love to be able to save this video and watch it again together when she is older. Is it possible to save video for good? Other than taht, I will be back next year. Cian, Belfast.
  Cian Mc Guigan, 30.11.2017   
Elfi’s response:Hi Cian, thank you for shaing your opinion. Please log into your customer's account on our webpage and then you will find a button that enables to save the video on your private PC. We will contact you via e-mail and send a precise description of how it should be done. All the best! Elfi Team
Merry Christmas! Elfi
  This is the best thing I've ever done. Will defo be doing it again next year. Love how it's personalised and looks great. Loved how you can change it if you make a mistake. Would recommend this to everyone. Well worth it.
  Troy Cargill, 30.11.2017   
  It is a wonderful idea we took our son to Lapland when he was 5 and the letter gave the impression that Santa remembered seeing him I loved it thank you
  Heather Dennett, 29.11.2017   
  Fabulous and very special idea for little ones. Please can you make it that you can type the child’s name in, one of the names I wanted wasn’t there, slightly disappointing
  Jo Slaney, 29.11.2017   
Elfi’s response:Dear customer, Thank you for your message, could you please let us know what is the missing name via email at [email protected] or report it on our website by clicking on 'Missing names'? This way we can record it and make it available within the next weeks before Christmas. Kind regards, Elfi team
Merry Christmas! Elfi
  Brilliant video my grandchildren will be thrilled
  Kathy Simmons, 28.11.2017   
  trying to order video but won,t recognize my email.even though it the one i registered with :-(
  dale thiedeman, 28.11.2017   
Elfi’s response:Dear customer, Have you try to log out and then log-in once more? Maybe you have created accounts twice: once via Facebook and once via email? Please email us at [email protected] if you still face the problem. Kind regards, Elfi team
Merry Christmas! Elfi
  a brilliant idea.
  katie johnson-bennett, 28.11.2017   
Your feedback

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